Auto Buying Service
Fairfax, VA
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Impressively professional and friendly dealer! I initially saw a used car on Cars.com that I was potentially interested in buying. I called Auto Buying Service in Fairfax, VA and managed to catch I initially saw a used car on Cars.com that I was potentially interested in buying. I called Auto Buying Service in Fairfax, VA and managed to catch Craig despite the "after-hours" call. He assured me that the car was still available and that he would have it ready for me to drive when I got there the next day. I drove 150 miles to reach this awesome dealer and was greeted by Craig and Hassib. After a test drive, we were provided with the paperwork from the original owner along with answers to our numerous questions. Paperwork was completed quickly and I was able to complete the return 150 mile drive home in my "new" 2012 Jeep Grand Cherokee! I appreciated the professional manner in which Craig and Hassib conducted business, and their friendly courtesy. The car was in exceptional condition, exactly as described and promised, and the price was below many other dealers and private sales listings. Thank you for making this such a great experience! I love the quality of the vehicle and will definitely recommend this dealer to others! More
Great buying experience! I want to thank Auto Buying Service and Craig Gaddis for helping me with my purchase of my 2013 BMW 535. I called the dealership to see if they had t I want to thank Auto Buying Service and Craig Gaddis for helping me with my purchase of my 2013 BMW 535. I called the dealership to see if they had the car I wanted and it was sold. Craig called me two days later and said he found 3 vehicles that he could buy from me but he wanted to see them first. He went up to the auction and purchased my NEW BMW. When I arrived at the dealership I was greeted by a very nice staff and was driving my NEW BMW home 35 minutes later. Greg B.Poolesville, MD More
Very friendly and fast ABS made our experience of selling our car great! We submitted our car through USAA, and ABS had the highest offer. I showed up about 20 minutes befor ABS made our experience of selling our car great! We submitted our car through USAA, and ABS had the highest offer. I showed up about 20 minutes before my appointment, but they quickly inspected the car and got us the check for the price they quoted us online. Definitely a better experience than I expected! More
Great prices and friendly staff! We used the USAA car buying service and found our new car at Auto Buying Service. They had a great price, were very honest about the car and options w We used the USAA car buying service and found our new car at Auto Buying Service. They had a great price, were very honest about the car and options we could purchase. There was no pressure and no stress! More
Generous, No Haggle This company presented me a generous offer for my vehicle through the Cars.Com vehicle selling service. At first, I thought they would haggle me duri This company presented me a generous offer for my vehicle through the Cars.Com vehicle selling service. At first, I thought they would haggle me during the vehicle inspection. After arriving at the Dealership, and the short time that I was there, I kept psych-ing myself up, getting ready for the anticipated haggle. To my pleasant surprise, there was zero haggle, only these words "here is your check." They stood by the offer they presented to me, smartly processed the paperwork with my lien-holder, and cut me a check for the difference. I've never been treated this way by a dealership ... sending my strongest recommendation ... if you are selling your car, these folks will take good care of you. v/r Justin Stafford VA More
Highly Recommendable!! Auto Buying Service Team was amazing! Everyone was courteous and helpful. Roger was so patient, professional and personable; he made feel very comfort Auto Buying Service Team was amazing! Everyone was courteous and helpful. Roger was so patient, professional and personable; he made feel very comfortable through the entire process of trading in and purchasing a vehicle, and I'm very pleased with the deal I got. Moses even set up the Bluetooth system for me! They'll bend over backwards to make you happy! Todas las personas que trabajan alli son atentas y listas a ayudarte en todo. Roger es paciente, profesional y agradable. Me dieron muy buen trato, buen precio y fueron muy honestos en la compra y venta de mi vehiculo. Ellos haran lo que sea para que salgas feliz. More
Low pressure. Great deals. We've all been there...at a used car dealership...sick to our stomachs..desperately wanting a deal but without the stomach to negotiate. Always afraid We've all been there...at a used car dealership...sick to our stomachs..desperately wanting a deal but without the stomach to negotiate. Always afraid we're getting screwed. Working with Mike Green and auto buying service is the exact opposite of that. No pressure. Friendly staff. Great deals. I walked out with a great car and a great feeling. More
Had hoped that Frank would help us since he was personable. First, Mike was burdened to help us, even more so when we said we had a trade in. So what if you close at 5 and we came in at 3:30, and didn't get don First, Mike was burdened to help us, even more so when we said we had a trade in. So what if you close at 5 and we came in at 3:30, and didn't get done test driving til 4:10 -- it took me one and a half hours to drive to Fairfax with two kids in tow. Mike began to devalue my trade in and everything that "it doesn't have". He wasn't helpful, just very insulting. Bad experience overall, wouldn't recommend anyone. Just disgusted by Mike and his poor work ethic. Hope Mike left at five and enjoyed this beautiful day, as I'm sure that was all he cared about. Will not be returning. More
We had a great experience at the dealership. They were able to give us a good price without being pushy. Staff is very friendly and professional. We are happy with the car that we bought. able to give us a good price without being pushy. Staff is very friendly and professional. We are happy with the car that we bought. More
My overall experience with the Auto Buying Service (ABS) was excellent! I am a USAA Member, and I contacted Cesar about the car I ended up buying. I felt bad because I arrived at the dealership maybe 45 min was excellent! I am a USAA Member, and I contacted Cesar about the car I ended up buying. I felt bad because I arrived at the dealership maybe 45 minutes before they were about to close, but I was able to get in and out without any problems once I decided I wanted the car. Additionally, since I contacted them beforehand, the car that I bought was sitting right out front of the office which was very convenient because I got to take a look at the car before I walked into the office. The customer service was excellent and the prices cannot be matched. Their entire inventory is full of vehicles in great condition. Lastly, I really liked the fact that they have been in the same location since the 1970s, which means they must be doing something right. They definitely have my recommendation for anyone looking for a good vehicle on the market. The only thing I would suggest for ABS would be to get a bigger sign on the road because I totally missed it using my GPS to get there. More