Auto Boutique
Columbus, OH
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Awesome atmosphere, very welcoming and friendly knowledgeable staff. Thanks to Austin and Zach for all their help and support. Love this place! Austin should get an exceptional bonus and or raise! knowledgeable staff. Thanks to Austin and Zach for all their help and support. Love this place! Austin should get an exceptional bonus and or raise! Thanks again, A More
Extremely good service if I ever needed another car I would go here first. I have no complaints about my experience would recommend to anyone looking for a car. would go here first. I have no complaints about my experience would recommend to anyone looking for a car. More
Liked working with Austin. I don’t like the pressure that some used car salesman use. He addressed our concerns and answered our questions. I did not like the pressure from the finance person to purcha that some used car salesman use. He addressed our concerns and answered our questions. I did not like the pressure from the finance person to purchase the warranty and gap insurance and the fact that I couldn’t use the car loan I already had setup. I knew what I wanted and knew what I needed. Make sure you know what your interest rate will be before you talk to the finance man. Wish Austin would of handled the whole deal but I understand the process. More
Love their set up. Testing driving cars was easy & I felt as though there was no pressure. It was a fast, smooth painless process & I’ve already been recommending them to anyone looking. as though there was no pressure. It was a fast, smooth painless process & I’ve already been recommending them to anyone looking. More
Found an AWESOME car & the price $7500 APPEARED to be a great deal. Communicated via text with the salesperson requesting the written, out the door TOTAL price. So, he tells me it is $7500 + $804 & change. great deal. Communicated via text with the salesperson requesting the written, out the door TOTAL price. So, he tells me it is $7500 + $804 & change. Ohio has a maximum documentary fee of $250 so the remaining $554 & change is fees BEFORE I pay sales tax. To begin, I'm out of state so I pay my state sales tax when I get home. So, the remainder of the $804, is temp tag, temp tag registration fee and a REQUIRED $499 junk add-on Zurich "paint & fabric protectant" whether you want it or not. I told the salesman, that is a dealer wanted add-on that 1) Hardly costs the dealer anything to add 2) is something you do not REALLY know is there (unless you're asthmatic like me & instantly smell it in the vehicle) & 3) is not requested by purchaser of vehicle, cost should not be passed on to said person. Salesperson responds, "Well this is our dealership & we do what we would like to protect the vehicles." AGAIN, why then, should that cost be passed on to whoever purchases the vehicle? If it is something you do to all of your vehicles because you are the dealership feel it makes the most sense, you don't then pass the cost for something YOU want on to someone else. How does that make ANY sense when the dealership ultimately will not remain owner of the vehicle? Aside from junk profit inflation, how does this benefit the dealership? Ultimately, it boils down to, if you decide to purchase any of their vehicles, you pay for what THEY, NOT the CUSTOMER, wants as it is a REQUIRED add-on if you wish to purchase their vehicle. According to the FTC, it is SUPPOSED to be your choice. The salesman said this is why we have the information regarding the Zurich "fabric & paint protectant" stated in the disclaimer. The disclaimer does NOT say it is required & just because it is stated it in a disclaimer, does NOT mean it is legal. So, a $7500 vehicle BEFORE ANY SALES TAX is $8305 ($804 & change rounded to $805) So had I purchased, adding TX sales tax (6.25% ➡️ $468.75 + DMV fees of $125) brings the grand total to: $8897.75 - on a vehicle listed for $7500. What they are doing goes against Ohio used car dealer statutes so I contacted an Ohio attorney & reported the dealership. Unless you want to throw your money away, stay far far away. More
Easily a 5 star rating! Everyone was nice and welcoming, the process was smooth and quickly! Super happy with my purchase!!! Will recommend to anyone looking for nice affordable vehicles the process was smooth and quickly! Super happy with my purchase!!! Will recommend to anyone looking for nice affordable vehicles More
Just moved to Columbus from out of state. I was in great need of a car and Austin was extremely polite and courteous, and he helped get me the best option I could at the moment. I would highly recommend him need of a car and Austin was extremely polite and courteous, and he helped get me the best option I could at the moment. I would highly recommend him and this dealership. When I plan on switching cars I definitely will come here. More
This is our third vehicle that we've gotten at Auto Boutique and we're looking at getting another one soon. Austin was very professional, attentive and never pushy. Boutique and we're looking at getting another one soon. Austin was very professional, attentive and never pushy. More
Zach was a great help In helping me maneuver through the whole selection and buying process. I’ve been through this process a couple times and I have to say this was the easiest and most enjoyable! whole selection and buying process. I’ve been through this process a couple times and I have to say this was the easiest and most enjoyable! More