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Auto Boutique
Columbus, OH
499 Reviews
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April 23, 2021
Ask for Brittany specifically! She was so knowledgeable and friendly! The business it’s elf was also very clean and welcoming. Liz at the front desk was very helpful as well! What a great staff and facilit and friendly! The business it’s elf was also very clean and welcoming. Liz at the front desk was very helpful as well! What a great staff and facility More
by Alex
Employees Worked With
Brittany Patterson
April 17, 2021
I had the best experience with auto boutique. Jordan was the best salesman and worked with me to help me find a great vehicle, Frank did a great job with my loan and all. the best salesman and worked with me to help me find a great vehicle, Frank did a great job with my loan and all. More
by Mzimmerman78.mz
Employees Worked With
Jordan
April 14, 2021
I had the best experience at the Auto Boutique and the lovely employees! They were very helpful on helping me find the perfect car for me! Great prices on vehicles that are affordable! The customer servi lovely employees! They were very helpful on helping me find the perfect car for me! Great prices on vehicles that are affordable! The customer service was on point! The detail and the fact they wash your purchased vehicle it’s just amazing. Great reliability, overall the best experience! Definitely coming here again soon! More
by Eric M
Employees Worked With
Brittany
April 14, 2021
By the way! If you go to the Auto Boutique, I recommend you to meet Brittany and she brought me the best service I could ask for! Very nice and sweet, would definitely work with her again! you to meet Brittany and she brought me the best service I could ask for! Very nice and sweet, would definitely work with her again! More
by Eric M
Employees Worked With
Brittany
April 12, 2021
They were very nice and accommodating. The price of the car was a bit expensive, a bit more than I was hoping to pay, but all the extra services they provide makes up for that. They were very patient as I car was a bit expensive, a bit more than I was hoping to pay, but all the extra services they provide makes up for that. They were very patient as I requested to look at 2 different cars and I made changes to the payment options. Also, the lobby is ridiculously fancy More
by Joswald1997
Employees Worked With
Brittany
April 07, 2021
Austin was fantastic. Even with the time crunch we had the day of buying the car he was timely, efficient and very nice! 10/10 reccomend. If you ever come in here ask for Austin to help you!! the day of buying the car he was timely, efficient and very nice! 10/10 reccomend. If you ever come in here ask for Austin to help you!! More
by hayes.miranda99
Employees Worked With
Austin.
April 06, 2021
Recently purchased a 2019 Chrysler Pacifica at Auto Boutique. The experience was spectacular! My sales associate, Brittany was absolutely outstanding and was extremely helpful throughout all aspects Boutique. The experience was spectacular! My sales associate, Brittany was absolutely outstanding and was extremely helpful throughout all aspects of the process! I would recommend speaking to her about your next vehicle purchase. She worked hard to make sure all my questions were addressed, was straight forward and so helpful! Thank you! More
by @morganwasham
Employees Worked With
Brittany
April 04, 2021
Went to Auto Boutique and purchased a 2008 Elantra on 4/3/2021. Price seemed good but had a question about the add on Zurich "paint & fabric protectant” and told them I do not want that add on. I was tol 4/3/2021. Price seemed good but had a question about the add on Zurich "paint & fabric protectant” and told them I do not want that add on. I was told by my salesman ‘Zach” that it is REQUIRED. I asked why, as I am paying cash and buying as is, no warranty. After 4/3/2021 the vehicle would not be in their possession and they would have no responsibility for any damage to it. It should be my choice. I was told again, it was REQUIRED. I went ahead and purchased the car as it was for my son paying the $199.00 plus 7.5% (213.93 total) for this add on. The issues today are: 1. There is no evidence that this add-on was completed while I was at the dealership. Car was filthy and still had dirt under the license plate holders. The car was, per Carfax, just offered for sale by Auto Boutique on March 29, 2021. If this add on was done before I even looked at the vehicle on 4/3/2021, the cost for this is on the dealer, not on me, the buyer and should not be passed along as I did not want the add on. 2. In the document given to me by the dealer for Zurich, it states in bold, “THE PURCHASE OF THIS PRODUCT IS NOT REQUIRED AS A CONDITION TO OBTAIN FINANCING OR TO PURCHASE OR LEASE YOUR VEHICLE.” There is nothing in writing that says this add on is “REQUIRED” as the salesperson adamantly stated. Based on this information, I want a refund of the cost I paid for this as it was NOT authorized, not completed at anytime while I was purchasing the vehicle, and that I was lied to as from their own documentation, it is NOT REQUIRED. The Attorney General will also be notified.. More
by photodude
Employees Worked With
Zach
March 28, 2021
I had such a great experience with Brittany. I came in twice not fully knowing what I wanted and she was extremely patient, lively, and kind each day I came in. I didn’t feel pressured to buy anything an twice not fully knowing what I wanted and she was extremely patient, lively, and kind each day I came in. I didn’t feel pressured to buy anything and I left feeling like I bought the right car! Thanks Brittany! More
by jarnold937
Employees Worked With
Accord
