Auto Boutique
Columbus, OH
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Not a good experience. Would not recommend. Took a long time, almost all day, to get purchase complete. Bought car on 3/8/24- A month later the car's engine light came on a Would not recommend. Took a long time, almost all day, to get purchase complete. Bought car on 3/8/24- A month later the car's engine light came on and began stalling. Update: car continued to have issues. Took it to a REPUTABLE mechanic who has been keeping us updated step by step. Apparently parts were installed with incorrect bolts/screws. Oil filter was horrible- oil was even worse!!! Mechanic thinks it’s been rarely changed- if ever. So far estimate is over $1700 to fix! This ‘dealership’ is a joke! October 2024- Back into the shop, another $1000 put into it. Edit 12/20/24. (Just over 9 months owning) This car has been in the shop multiple times- codes ran, more parts replaced, more $ dumped into this lemon. Newest issue means it needs a new engine! This car has less than 90,000 miles on it! Don’t trust this dealership! Make sure to have an outside mechanic go through a vehicle before buying from them!!! No stars are deserved- but had to give at least 1 to post. There is currently a lawsuit filed in Missouri against General Motors regarding the 2014-17 Chevy Equinoxes and GMC Terrains- apparently there is a known issue with these vehicles. More
Simply an incredible dealership that still treats customers with respect. I have never had such a hassle-free and relaxing experience purchasing a vehicle. It was a two hour drive for me to get to th customers with respect. I have never had such a hassle-free and relaxing experience purchasing a vehicle. It was a two hour drive for me to get to the dealership, but I would go again to purchase my next vehicle. More
Jordan is the best! ! He was attentive and very willing to accomodate our request. We travelled from out of town and his description of the vehicle was accurate. We purch ! He was attentive and very willing to accomodate our request. We travelled from out of town and his description of the vehicle was accurate. We purchased the vehicle and look forward to buying more vehicles from Jordan!! More
Very professional accommodating. Felt like they really cared about getting me what I wanted. Was treated with dignity respect and concern. Felt like they really cared about getting me what I wanted. Was treated with dignity respect and concern. More
Yes, I was very pleased with the way Jordan stayed in touch with me was a pleasure doing business with him. Great guy, plan on working with him in the near future! touch with me was a pleasure doing business with him. Great guy, plan on working with him in the near future! More
The dealer contacted me immediately. I went in and took a test drive and bought the car that day. Great experience. The employees were knowledgeable and very pleasant to work with. I hig I went in and took a test drive and bought the car that day. Great experience. The employees were knowledgeable and very pleasant to work with. I highly recommend the dealership. More
Very helpful and reasonable. Received great service and good financing. Did a nice job when picking up the vehicle, getting everything done in a reasonable amount of time. Would Received great service and good financing. Did a nice job when picking up the vehicle, getting everything done in a reasonable amount of time. Would recommend this dealer and will keep in mind for future needs. More
Dealer responded promptly, not just a automated response. I asked for specific info and they replied to what I actually asked . I went to dealership and the total experience was first class . I highly recomm I asked for specific info and they replied to what I actually asked . I went to dealership and the total experience was first class . I highly recommend More
Very happy with purchase and experience. Took a little less than 2 hours out of my day! Last time at a different dealership, it was a full 3.5 - 4 hrs (thumbs down). I called ahead t Took a little less than 2 hours out of my day! Last time at a different dealership, it was a full 3.5 - 4 hrs (thumbs down). I called ahead to confirm availability. The car was sitting up front when I got there! I was paired me with a helpful, knowledgeable, and (most importantly) efficient sale person. Worked with Dameon B (sales) and Ty (asst mgr). I told them my situation. They educated me on their process. They went through the Carfax report with a fine tooth comb (I've never had this happen before) to make sure I was comfortable. The finance person (Ashton) even saw something in our paperwork that prompted him to make one last call to another bank. Result: Got 2.00% knocked off my interest rate and an extra 2 years and 25kmiles added to my warranty. Plus they replaced one of the tires (no extra charge). Will Definitely Go Back for My Next Car: Transparent Process + Great Price More
Great place to do business ; never thought I was dealing with a salesmen but someone that really wanted to help me find the right car the my needs. Austin, Jordan and Zach were the perfect group to sit and with a salesmen but someone that really wanted to help me find the right car the my needs. Austin, Jordan and Zach were the perfect group to sit and have coffee with first thing in morning . Had fun good conversation . From one sales guy to another More