Auto Boutique Texas
Houston, TX
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Excellent service I am very happy the way the young gentlemen sold me the car he very honest and did not take advantage Of me because I am a woman. gentlemen sold me the car he very honest and did not take advantage Of me because I am a woman. More
I've had this wonderful comfortable and safe car for 2 weeks today. Out of all the cats I've bought, this experience really was the best. They didn't try to talk me into packages or a more expensive car, weeks today. Out of all the cats I've bought, this experience really was the best. They didn't try to talk me into packages or a more expensive car, they even put in a brand new battery before I left!!! More
This dealer was great to deal with. They swiftly responded back to my inquiry. Salesmen were nice. They did exactly what they said they would. Even the General Sales Manager addressed m They swiftly responded back to my inquiry. Salesmen were nice. They did exactly what they said they would. Even the General Sales Manager addressed me by name walking in the door for the first time. Great experience over all.. More
Great service, proffessional, curtious of my availability, and made time to work with me. Will definitely do business with them in future. Very fair on my trade value as well.. availability, and made time to work with me. Will definitely do business with them in future. Very fair on my trade value as well.. More
I was blown away by how wonderful and courteous everyone here was. I made a good deal with respectable people, and would recommend them to friends and family. I absolutely love my car!! here was. I made a good deal with respectable people, and would recommend them to friends and family. I absolutely love my car!! More
We were contacted right away, and were able to go look at and purchase the vehicle same day . The dealership was not only very helpful they made the entire process very easy! and purchase the vehicle same day . The dealership was not only very helpful they made the entire process very easy! More
Pros: Price. Cons: Everything else. I knew the car I wanted. We discussed ahead of time. Unfortunately, I had to have conversations with THREE different Cons: Everything else. I knew the car I wanted. We discussed ahead of time. Unfortunately, I had to have conversations with THREE different people. First Peter, then Brianna, then finally Edwin. And none of them had a clue as to what was going on. I'd respond to peter via text/email and he'd get back to me a day later with a completely unrelated reply (are you still interested in this car?). Enter Brianna. I get a little hopeful because she actually sends pics and video of the car, clearly knows more. But boy oh boy, you'd think they don't even care about selling the car given that the average response time was a day. Even though I'd send multiple messages. FINALLY Edwin calls me ... looking for Peter. I tell him he has the wrong number then connect the dots and call back. He's ... at least he's responsive. In a timely manner. But I was clear about my car trade in being a lease, yet I get there and it's like some giant surprise. Long story short(er): I was there FOUR HOURS. For ONE car. Not test driving options, not negotiating, just sitting there by myself. With no communication. No nothing. I didn't even know there was coffee until someone made fun of me for falling asleep. I drove down 3.5 hours for this car, took longer to get the car then to drive down. You know what would be good if you're gonna keep someone there for 4 hours? Maybe SOME kind of food option. Snack? none. Vending machine? nope. ANY option? negative. I did occasionally get a smiling "oh we're working on it" from the manager (who, while he pissed me off by ignoring my situation, was definitely good at his job with others I give him that). But I absolutely love my car. It's basically new, and the price was the best i could find anywhere. So as long as you've got nowhere to be... and maybe some snacks... and a pillow... yeah you're good. But if you want a quick and efficient experience with staff that you feel actually wants you there... look elsewhere. More