Auto Assets
Powell, OH
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I bought a 1997 Porsche 911 from Auto Assets years ago. They reached out to me this week and after a brief conversation they sent me the maintenance records. Awesome customer service and I haven't talke They reached out to me this week and after a brief conversation they sent me the maintenance records. Awesome customer service and I haven't talked to them in years!!! Thank you. More
One of the BEST dealerships out there! After looking for a week and dealing with several other dealerships we found our Q7 from Auto Assets on Autotrader. I contacted them through their we After looking for a week and dealing with several other dealerships we found our Q7 from Auto Assets on Autotrader. I contacted them through their website at 8pm and asked for a Facetime walk around the next morning. Nathan replied right away and asked if 10am the next morning sounded good. At 10am sharp he called my cell and told me it was ready. It was raining there, and he already had the car inside and dry. I'm no stranger to buying cars online, and you learn what to ask for after a few of them don't go your way. He understood that I lived 275 miles away and I wanted to be sure it was going to be worth taking a day off and driving 4.5 hours to see it. Nathan took as much time as it required to make sure I was satisfied with what I saw. He went over every ding/scratch/chip on every panel, under the hood, and every surface inside - and I asked him to not be afraid to show me the worst of every panel. By the end of the walk around I was convinced it was worth the drive down. Their pricing was very fair for what we were looking for right up front and didn't include any BS hidden fees. After learning our already good pre-approved finance rate, Nathan asked to see if he could do better. We didn't think he could do it, but sure enough he did. We drove down to find a very clean shop in a nice area of Columbus. The staff was all great and I was met and thanked by the owner Chip (and Jedah the dog!) for the business. The car presented as close to perfect as you'll get for a 40,000 mile car, and what wasn't perfect was pointed out and fixed ahead of time (some of it without us even asking them to) before we made the drive. The car was absolutely as advertised, and then some. After a quick spin we agreed to buy. Nathan had all the paperwork ready and clearly explained every page to us as we signed. The car is running great and there has been no issues so far with it. I have worked in the car parts industry for 15 years and with car dealerships every day. I can emphatically say that this independent shop has their act together from start to finish. It was as painless as it gets to buy a car from them. I absolutely will make the drive again to buy from them in the future. I now know that I will get exactly what I want, and nobody there is going to try and sneak anything by me. Thanks again Nathan and Chip! More
Great experience. Cars were in outstanding condition. Very laid back atmosphere. No pressure in the transaction. Pricing was very fair. Will definitely consider thi Cars were in outstanding condition. Very laid back atmosphere. No pressure in the transaction. Pricing was very fair. Will definitely consider this dealership again in the future without reservation. More
Highly Recommend Highly recommend! Recently traded in my A4 for an A8 with these guys. The buying process went very smoothly, no pressure on the sales side. Had a hicc Highly recommend! Recently traded in my A4 for an A8 with these guys. The buying process went very smoothly, no pressure on the sales side. Had a hiccup leaving with the car, one of the headlight stopped working as I was pulling out of the parking lot coupled with an issue with the hood latch. Headlights on these cars are not cheap to replace. These guys stepped up and made everything right making sure everything was fixed. I live in Dayton over an hour away, they drove the car to me after the car was fixed. Really impressed with their service. I worked with Rich, he's a class act. Next time I'm looking for a car, they'll be at the top of my list. More
Auto Assets does superb work! Chip Vance and Auto Assets have earned and deserve my praise. I recently purchased from Auto Assets a used track car, which it had maintained for a c Chip Vance and Auto Assets have earned and deserve my praise. I recently purchased from Auto Assets a used track car, which it had maintained for a customer. The work they had done was impeccable throughout. I had reservations about buying such a vehicle until Chip said to me, "I give you my word on this car." That was good enough for me. My trust was not misplaced. The car has run flawlessly - I love it! Rick More