16 Reviews of Autex Mazda of Keene - Service Center
great service I have taken several of my vehicles and my wife's car to this dealership for service and have always been treated with respect and honesty which is wh I have taken several of my vehicles and my wife's car to this dealership for service and have always been treated with respect and honesty which is why I keep going back. I would recommend this dealership to anyone and I love the idea that they wash your car for you everytime you bring it in for service. Dave & Chris are easy & fun to deal with which is another reason I like to go there. You are given a "report card" on your vehicle and are not being pressured into doing any repair work. If it needs to be fixed they will tell you and if you don't fix it then it's your problem. More
Fair and honest, two words that don't often get used talking about your "car" experiences. No pressure and quality work at a very reasonable cost. If you want the best I strongly recommend Autex of Keen talking about your "car" experiences. No pressure and quality work at a very reasonable cost. If you want the best I strongly recommend Autex of Keene More
We moved our auto repair work to Autex because we had worked with Chris Barnwell and Dave Slocum elsewhere and trust them implicitly to oversee the repairs of our older vehicles to keep them in safe and worked with Chris Barnwell and Dave Slocum elsewhere and trust them implicitly to oversee the repairs of our older vehicles to keep them in safe and good working order without doing unnecessary work. More
They always seemto find the problem with my vehicles quickly. the turn around is great. They always seem to have time to take any of my vehicles in for repair at the drop of a hat and repair it correct quickly. the turn around is great. They always seem to have time to take any of my vehicles in for repair at the drop of a hat and repair it correctly! More
In Feb brought my 05 Mazda6 in chk eng light was on. After a couple hrs I got a call saying car was done- I needed a (PCM) I was told I might be able to get a used one for $200- new $600. Months went by After a couple hrs I got a call saying car was done- I needed a (PCM) I was told I might be able to get a used one for $200- new $600. Months went by I had not heard back, I called Larry- he didn't rememeber that pricing conversation. Also had been pulled over at least 5 times- lights to dim or not working- local police, state police and out of state police. I was told nothing was wrong with my lights. I asked if PCM was covered under warranty- NO Absolutely not. Price of almost $800.was given parts & labor- coworker overheard me and said O2 sensors were part of emissions and covered under Federal regulations 8yrs/80k- I asked Larry again, again adamant it was NOT covered. I called another dealer for 2nd opinion. NorthEnd Mazda told me YES it was covered. My car had Cali. Emissions listed as an accessory for some reason?? Anyway PCM was replaced 6/27/10 $0.00 Covered under warranty 100%. oh and by the way- chk eng light still didn't go out- Turns out "someone" checked a fuse, placed fuse back in wrong slot. Once fuse was corrected chk eng light went out. As for the lights too dim or not working NorthEnd replaced 5 /FIVE BULBS/ !! Told nothing was wrong with lights?? Autex service Unreal?@?@?? More
they have marked up there parts 20 to 40 percent over cost because they send they had a big lose over a bad computer soft were tom bought. check their prices with other Mazda sites and there parts are wa cost because they send they had a big lose over a bad computer soft were tom bought. check their prices with other Mazda sites and there parts are way over and they do not diagnose cars they just replace parts to they get it right. the owner is a snake so watch out for him he will NOT DO ANYTHING HE SAYS SO DO NOT BELEVE HIM AT ALL.they sold me a truck with a crack in the windshield and put a NH sticker on it.there are a lot of better places in Keene to get your car service. More