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Autex Mazda of Keene
Keene, NH
433 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 433 reviews
June 09, 2010
By far, the most RUDE people I have ever dealt with in my life, this is why I rated it so poorly. I spoke to both the manager and some other sales associate and neither would give me any information about t life, this is why I rated it so poorly. I spoke to both the manager and some other sales associate and neither would give me any information about the car, even when I was coming from 2 hours away! I asked the sales associate on the phone if she could tell me about the car, and if she couldn't, put me through to someone who could and she replied, "I cannot tell you anything about the car and if you speak to anyone else in the shop about the car, you are no longer my customer and will no longer talk to you about the car." These people are solely commission based and do not care about helping you, they only care about helping themselves. And get this, I asked if they do simple safety checks so I feel good about driving away in it and she said, "No, you can go pay $25 and get it done at Mitas next door..." I thought all places get mixed reviews so I gave this place a shot. DON'T WASTE YOUR TIME. More
by dlindquist
Employees Worked With
Gretchen and some other sales associate
March 25, 2010
The Business Manager there treated me with the worst customer service I've ever had. They were not willing to negotiate the price or add a warranty (it was an $8000 car!), and made me feel like my busin customer service I've ever had. They were not willing to negotiate the price or add a warranty (it was an $8000 car!), and made me feel like my business was unappreciated. They wouldn't even guarantee an inspection or twenty day plates!! (It had a sticker from their service department from two weeks prior!) I was told any major issues that their service area missed would not be fixed at their expense. It was my responsibility. I've heard they sell 'lemons' at that dealership. No surprise here. Luckily, I found Team Nissan in Manchester, well worth the trip. Ask for Rob Miller, I'll go back to him every time I buy a new car. I've talked with friends, neighbors and family, each one with their own bad experience from them. Take my advice, DONT buy a car from Autex Mazda in Keene. More
by crystalmarrotte
Employees Worked With
Business-Financial Manager
October 30, 2007
they have marked up there parts 20 to 40 percent over cost because they send they had a big lose over a bad computer soft were tom bought. check their prices with other Mazda sites and there parts are wa cost because they send they had a big lose over a bad computer soft were tom bought. check their prices with other Mazda sites and there parts are way over and they do not diagnose cars they just replace parts to they get it right. the owner is a snake so watch out for him he will NOT DO ANYTHING HE SAYS SO DO NOT BELEVE HIM AT ALL.they sold me a truck with a crack in the windshield and put a NH sticker on it.there are a lot of better places in Keene to get your car service. More
by the watcher
Employees Worked With
tom bogar,tony sherman,hedi goodough,jack patnode
