Autex Mazda of Keene

we had excellent service, he answered all the questions we had. Wasn't too pushy, and gave us ideas of other cars to look at as well. we had. Wasn't too pushy, and gave us ideas of other cars to look at as well. More

I recently purchased a new Suzuki from Autex. Gretchen was extremely helpful and courteous in helping me determine the right car for me. The dealership worked with me to attain financing - - and with my was extremely helpful and courteous in helping me determine the right car for me. The dealership worked with me to attain financing - - and with my trade-in, I was able to leave with a new AWD Kazashi. I have been grinning ever since! More

I just bought an 05 Jeep Wrangler in January from Autex Mazda. The sales assoc. Donald Class was the most professional, courteous, and personal sales person I have ever dealt with in buying cars over the l Mazda. The sales assoc. Donald Class was the most professional, courteous, and personal sales person I have ever dealt with in buying cars over the last 30 years. The most pleasant, and not over bearing or overly pressured car buying experience I have had, and that's the reason I bought a car that I had no real intention of buying until I talked with Donald. He could not have been more helpful with any questions or concerns I had for the Jeep. When I did the final sale with Tim Hall, he explained everything to me and made it as easy and quick as possible to get it done on a Saturday afternoon no less. I felt very confident I made the right decision buying a vehicle from them. Also the windshield developed a crack in it after 3 days so I went back to the dealership and asked Donald what could be done about that. The owner of the dealership, Tom Bogar, happened to be near by and immediately said we will take care of that for you right away, and they did. Within 2 days I had a new windshield in my Jeep and I didn't have to do a thing. It felt like I had a brand new vehicle. That really made me feel very good about buying a used vehicle from Autex Mazda in Keene. More

We moved our auto repair work to Autex because we had worked with Chris Barnwell and Dave Slocum elsewhere and trust them implicitly to oversee the repairs of our older vehicles to keep them in safe and worked with Chris Barnwell and Dave Slocum elsewhere and trust them implicitly to oversee the repairs of our older vehicles to keep them in safe and good working order without doing unnecessary work. More

They always seemto find the problem with my vehicles quickly. the turn around is great. They always seem to have time to take any of my vehicles in for repair at the drop of a hat and repair it correct quickly. the turn around is great. They always seem to have time to take any of my vehicles in for repair at the drop of a hat and repair it correctly! More

Very friendly and worked to get us a good deal. They were Very friendly and worked to get us a good deal. They were not pushy or overbearing and did not make us feel like we had to buy today from them. We t Very friendly and worked to get us a good deal. They were not pushy or overbearing and did not make us feel like we had to buy today from them. We told them what we were looking for in a car and they were very helpful in making sure that was what we got, not try to sell us something more expensive. More

We purchased a new 2011 Mazda3ISport. We were very pleased with the staff at Autex Mazda. We worked with Gretchen Jackson and she went well above normal customer service. We would recommend Autex Mazd pleased with the staff at Autex Mazda. We worked with Gretchen Jackson and she went well above normal customer service. We would recommend Autex Mazda to anyone looking for a great experience purchasing a new car. More

I purchased a new Mazda 3 from Autex Mazda in Oct.2010 and I love it! Gretchen Jackson was our Sales Assoc. and she was so great to work with. She is very professional and personable. She is very thorough and I love it! Gretchen Jackson was our Sales Assoc. and she was so great to work with. She is very professional and personable. She is very thorough and helpful with the whole process, and we never felt like we were being rushed or any pressure. She explained every feature in the car and even helped me setup my bluetooth! Autex staff very friendly and they take the time and put in the effort to make your experience a positive one. They also stay in touch with us and keep us informed of all services available to us. My new car is wonderful and would not hesitate to recommend Autex to family and friends. AUTEX MAZDA SALES & SERVICE FAR EXCEEDS OUR EXPERIENCES WE'VE HAD IN KEENE WITH 2 OTHER DEALERSHIPS!!! THANK YOU. More

I went online to Autexcars.com looking for a smaller more fuel efficient vehicle to replace my old beat up pick up. I saw a few thing that looked nice. When I called I got Gretchen Jackson on the phone who w fuel efficient vehicle to replace my old beat up pick up. I saw a few thing that looked nice. When I called I got Gretchen Jackson on the phone who was very helpful in answering all my questions. When I arrived Gretchen was busy so one of the other salesmen brought the car up for me to look at. I drove a used car and Gretchen told me about the new Mazda 3 that I could get at 0% financing for 60 months. We took the Mazda 3 for a test drive and I absolutly loved it. Gretchen As well as the entire staff at Autex were great to work with and I must say I love my New Mazda 3!!! More

In Feb brought my 05 Mazda6 in chk eng light was on. After a couple hrs I got a call saying car was done- I needed a (PCM) I was told I might be able to get a used one for $200- new $600. Months went by After a couple hrs I got a call saying car was done- I needed a (PCM) I was told I might be able to get a used one for $200- new $600. Months went by I had not heard back, I called Larry- he didn't rememeber that pricing conversation. Also had been pulled over at least 5 times- lights to dim or not working- local police, state police and out of state police. I was told nothing was wrong with my lights. I asked if PCM was covered under warranty- NO Absolutely not. Price of almost $800.was given parts & labor- coworker overheard me and said O2 sensors were part of emissions and covered under Federal regulations 8yrs/80k- I asked Larry again, again adamant it was NOT covered. I called another dealer for 2nd opinion. NorthEnd Mazda told me YES it was covered. My car had Cali. Emissions listed as an accessory for some reason?? Anyway PCM was replaced 6/27/10 $0.00 Covered under warranty 100%. oh and by the way- chk eng light still didn't go out- Turns out "someone" checked a fuse, placed fuse back in wrong slot. Once fuse was corrected chk eng light went out. As for the lights too dim or not working NorthEnd replaced 5 /FIVE BULBS/ !! Told nothing was wrong with lights?? Autex service Unreal?@?@?? More