Autex Mazda of Keene

I purchased my new car back in the beginning of June....misinformed about wait. Previous sales manager not helpful at all....received a call from new sales manager and he did everything he said he June....misinformed about wait. Previous sales manager not helpful at all....received a call from new sales manager and he did everything he said he would do. I was called by Gretchen when my car came into the dealership and she is about the most pleasant and knowledgeable car sales rep I have ever had the pleasure of working with. She went over everything about my new car and made me comfortable enough to feel I can call her with any questions or issues I might have. Tim Hall worked very efficiently to get my paperwork done and me on my way. Thanks again Gretchen. More

Wow! Don the sales guy wasGREAT! Tim in finance saved us hundreds in finance charges by finding a better interest rate than that which we walked in with!!! Don really knows the product and was very pati hundreds in finance charges by finding a better interest rate than that which we walked in with!!! Don really knows the product and was very patient with us as we took a week to research best price and best financing . They went above and beyond! More

This dealership is the best car dealership I have ever dealt with. They were not at all pushy! Eric Cota and Tim Hall are an amazing sales team! Most importantly, I felt that they were honest with me. The dealt with. They were not at all pushy! Eric Cota and Tim Hall are an amazing sales team! Most importantly, I felt that they were honest with me. They were very good about my trade in! I drove almost 100 miles one way and I would go twice the distance to deal with these two again. Furthermore, as a woman, I didn't feel at all that they were taking advantage of me OR making me feel silly (because I really don't know anything about cars). I give them a 5+ rating in every category! More

Donald Class was great to work with. I was unsure of which vehicle I wanted and he took the time to inform me both in the showroom and on the road. He answered all my questions and showed me the many which vehicle I wanted and he took the time to inform me both in the showroom and on the road. He answered all my questions and showed me the many new features in a 2013 Mazda cx5. I wanted a Grand Touring model and he contacted me as soon as it arrived on the lot. Great knowledge about the product and friendly service. I would recommend him highly. From personal experience, the Service Department is excellent as well. More

Gretchen and Tim (sales) were fantastic. Prior to this experience, I dreaded car dealers and would rather have had a root canal. This is the first time I left a dealership with a smile on my face and cont experience, I dreaded car dealers and would rather have had a root canal. This is the first time I left a dealership with a smile on my face and continue to smile. Will buy from Autex and Gretchen again! They represented accurately with NO pressure and a great deal of friendliness. I did not feel like they were doing a sales-job on me. Now I understand the Zoom Zoom Zoom. Thank you Gretchen More

Autex Sales and Service deparment staff are by far the most attentive and personable people I have encountered from a dealership.. From the sale where Gretchen Jackson Went out of her way to get me the ca most attentive and personable people I have encountered from a dealership.. From the sale where Gretchen Jackson Went out of her way to get me the car I had to have... To being able to bring it in for service as soon as the same day with just a phone call or email. The Autex Staff is alway friendly and happy to see you when you walk through the door. I love Love Love this place!! More

Gretchen kept all appointments, did everything she said she would do, provided great information, was never insulting, played none of the usual little obnoxious games in negotiating the sale like most sale she would do, provided great information, was never insulting, played none of the usual little obnoxious games in negotiating the sale like most sales people, ended up providing a great competitive price. In general, I cannot say enough good things about my experience. Tim worked tirelessly, effectively, and respectfully to get through the drudgery of the paperwork. Again a very positive experience. And I am very satisfied with the quality of my purchase, last week, so far. Time will tell, but I like the car very much. Thank you, Autex, for providing such a pleasant experience. More

Came in on a Sunday. Gretchen was dealing with three sales at the same time. She handled it very well and got us into the SX4 that we wound up purchasing. The car was a nice ride, impressed with the MPG sales at the same time. She handled it very well and got us into the SX4 that we wound up purchasing. The car was a nice ride, impressed with the MPG and all the options included in the car. More

This is our 3RD Mazda purchase from AUTEX and 2nd from This is our 3RD Mazda purchase from AUTEX and 2nd from Gretchen personally. We travel over an hour to not only buy our vehicles from AUTEX ,but als This is our 3RD Mazda purchase from AUTEX and 2nd from Gretchen personally. We travel over an hour to not only buy our vehicles from AUTEX ,but also for service due to our past experiences with them. If you live in the Upper Valley I suggest you take a road trip down 91 and maybe if you are lucky your trip back home will be in a New Mazda...ZOOM ZOOM... More

Autex Mazda in Keene is a great place to shop for a vehicle. The team there are very friendly and knowledgeable. Gretchen is great to work with, she really spends time with you and listens to all que vehicle. The team there are very friendly and knowledgeable. Gretchen is great to work with, she really spends time with you and listens to all questions. She never made me feels pushed or pressured in anyway. They prepare all your paperwork and explain it. The dealership is always very clean and the display of vehicles makes it easy to see all they have. The sales and service team always great you with a smile and are very professional and friendly. More