Austinite Auto

Prompt, courteous, very accommodating. I explained my needs/wants and they helped every step of the way until completion of the deal. I explained my needs/wants and they helped every step of the way until completion of the deal. More

They never called or sent s message about the availability of the car in question availability of the car in question More

This dealership sucks they were not only try to sell you a piece of xxxx they will turn around and sell your finance to another finance company at a higher rate after you’ve already signed the paperwork and a piece of xxxx they will turn around and sell your finance to another finance company at a higher rate after you’ve already signed the paperwork and have the car for 6+ months if I was you guys I would not get a car from that then when you try and say hey you said you’re gonna fix if you’re gonna fix that they never do so I wouldn’t go thereThe owner the guy is very rude the lady does not know how to do Accounting work More

Sam and Anna are the BEST! I have had trouble since COVID and they are working w me. I CAN'T say enough on their behalf! Awesome people to work with!!! Ruth B. and they are working w me. I CAN'T say enough on their behalf! Awesome people to work with!!! Ruth B. More

The people were extremely helpful and I received an excellent deal on a good, clean car. They also were very understanding and easy to work with when i was personally in a financial crunch. excellent deal on a good, clean car. They also were very understanding and easy to work with when i was personally in a financial crunch. More

The WORST!!! Shaken! The WORST!!! I didn't even buy a car and my experience suuuuucked! Still shaken from shock of it all. They DO NOT stay late. They DO NOT apprecia The WORST!!! I didn't even buy a car and my experience suuuuucked! Still shaken from shock of it all. They DO NOT stay late. They DO NOT appreciate you taking their cars to off site professions without notifying them... even if you didn't know that you had to Ask. I test drove Two vehicles without ID or dealer plates... illegal... but my fault bc i didnt ask...???... 1st BUICK SUB with serious body damage, a drivers side seat belt that doesn't latch, four low flat tires & empty tank & maint light on. I put 5 gals in the tank, and drove it right back to dealer to have tires filled upon notice. I thought flat tires might be reason suspension/alignment light on, but when it didn't turn off I was told it's bc I had it in 4wheel drive. It wasn’t. The light was a Fix it light. Still maybe the car is great deal at $2500, Just not the good family car list on Craigslist. I let it go & decide to test the Santa Fe. 2nd Santa Fe: I drove off the lot with another low tire. Tire Light + fuel light on again in another car. Sigh. I go to a different fuel station add 5 gals and then lose 2'quarters to dead air compressor. Eff it, we'll see how rolls anyway. It's a nice ride & a fair price. If there is nothing major I could buy & get fixed by my local guy. I go a little further but avoid opening it up on a HWY. I stop at another fuel station to put air in tires and I CHECK under hood as one does when interested in used car. Side note::: What is wrong with Air compressors at fuel stations in North ATX?!? I say bye to 2 more quarters, but everything looks alright. Still interested bc itd be nice to have solid SUV. At 3:30 (30 mins til they close) I'm returning from Anderson lane, it's not that far. I smell burning oil but think it might be city traffic. I'm paranoid tho. Oooh there's Galaxy Auto. Let me be nice and get air in the tire... while also ensuring Im safe. I ask if they Can check under hood. It looked fine to me but I am smelling oil. Sure, they can do quick inspection for $45. Sweet! I was seriously interested in buying the vehicle. Why else would I spend that $45?!? It's 3 mins til 4pm, when dealer closes. I receive text asking where I'm at bc they're about to close. I tell them exactly where I'm at. NOW I’m informed that I was supposed to let them know if I intended to take it for outside inspection so they could get ID and sign ppwk. I understand their mistake so I send Pic of Id and insurance & feel bad about being behind time. i figd it may be okay eso if they make sale. They could have. 2007 Santa Fe with 107k miles for $4950 is an ok deal even if its had little maintenance w worn timing belt, valves leal (hence smell) that could cause engine fire w no repair, cheap battery & another thing. They can go to galaxy and see whats up if they care to do due diligence. But Galaxy has proof that I drove that car even if this post is contested or deleted. I pay & drive back 15 mins to go 5 miles. Then greeted by silent dealer mean mugging me. Body language def tells me he is more interested in making me feel like crap rather than selling to me. I give him keys & say nothing until I walk out the door. I don't feel sorry 4 being late anymore. I whipped my head around and said “I guess you don’t want to sell that car today.” I make it to my car across the street at 4:15/20 & he starts yelling from across the street about time & ppwk. He shouts "You never asked!?!" Me: About?!? Him: Inspection! I shout "I didn't know I was supposed to!?! ". And pointlessly explain that inspection was to ensure my safety while driving back. I tell him what was wrong with oil & say youre welcome. I was going to buy vehicle until his attitude. He shouts "the right person will buy it" Sure. maybe someone who doesn’t care about themselves or know about due diligence. Still shaken by this experience More

Broke a disabled girl's heart and left her a debt I helped a disabled girl buy a car here and they used her for leverage to sell the vehicle she was buying, and had already insured and processed the p I helped a disabled girl buy a car here and they used her for leverage to sell the vehicle she was buying, and had already insured and processed the paperwork on, to get more money from someone else. They then tried to sell her a crap vehicle instead and literally left her heartbroken and with a 120 dollar insurance money loss. . A month later she still has not found another one and their promises to help remedy the situation were empty. Go elsewhere. These people don't deserve your business. Taking advantage of the disabled is disgusting. More

Worst car buying experience ever The day after driving my car off of their lot the check engine light the traction light and transmission lights all came on had to pay to get it all f The day after driving my car off of their lot the check engine light the traction light and transmission lights all came on had to pay to get it all fixed myself and if your car is ever repoed by Austinightes (for being one day late) have to get your car refinance through somewhere else to get it back worst customer service I have ever experienced I would never recommend anyone else or get another car from this dealership More

Call artist, scam, rip off But 3 vehicles from the slot. All with major issues. Took one in for some diagnostic work. Instead, they did repairs I didn't authorize and charge me. But 3 vehicles from the slot. All with major issues. Took one in for some diagnostic work. Instead, they did repairs I didn't authorize and charge me. Paid the bill, but wasn't happy about it. I that point I was kicked off the lot, and told I was not allowed back on the property. 2 months later, my insurance expired for less than 8 hours when they decided to repo my vehicle. During the repo my entire occupation was stolen. Over $6,000 worth of tools. Every vehicle I've bought from them as been a lemon. Then to have this happen on top of it. When I tried to pay off my vehicle to get it back, the keep fighting me at every angle. There trying to resell my vehicle before I have the option of buying back. This law is done everything they can to screw me over, lie on me, and take advantage of me. Hopefully this will keep someone else from making the same bad decisions I made. More