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Austin Subaru

Austin, TX

Overview
Reviews
Vehicles
4.8
1,040 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,040 reviews

February 17, 2023

My service advisor, Adriana Orozco, was super attentive and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was ref More

by rhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco, Christian Perez
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Feb 23, 2023 -

Austin Subaru responded

Rhb, it is wonderful to see that you had a service experience worth bragging about! Thank you so much for taking the time to leave this encouraging more for Adriana and Christian. It was a joy serving you, and we hope to see you again in the future! :) - The Team at Austin Subaru

February 16, 2023

Hooray! Outstanding service! Professional and helpful staff! Thank you so much for all you do! More

by dottiehall
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel
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Feb 20, 2023 -

Austin Subaru responded

Dottie, we could not have asked for a better compliment! The pleasure was all ours to assist, and we wish you nothing but the best. Thank you for being such an awesome client! :) - The Team at Austin Subaru

January 27, 2023

Austin Subaru is over-the-top THE best dealership. The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, More

by lknoblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
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Feb 08, 2023 -

Austin Subaru responded

On behalf of our entire team, thank you so much for this flawless review! We are beaming with joy to see that Adam delivered a truly exceptional experience, and we will be sure to commend him for his great work. If there is anything we can help with in the future, please do not hesitate to let us know. Thank you again and have a great rest of your week! :) - The Team at Austin Subaru

January 13, 2023

This dealership has consistently exceeded my expectations with their level of care and knowledge of my vehicle, as well as exceptional service. More

by subaru5789
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
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Jan 16, 2023 -

Austin Subaru responded

Thank you so much for the positive feedback! It makes us smile knowing that your sales experience was nothing short of perfection, and we hope that you love your new Subaru for years to come. Congratulations and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

January 09, 2023

We had a great experience buying a new car at Austin Subaru. Michael Dunn did a great job and never pressured us into anything. He stayed late after he was off to finish off the purchase process. Dean w More

by DHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Royal
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Jan 09, 2023 -

DHS responded

We had a great experience buying a new car at Austin Subaru. Michael Dunn did a great job and never pressured us into anything. He stayed late after he was off to finish off the purchase process. Dean was the same in the finance office. I'd recommend them to anyone.

Jan 12, 2023 -

Austin Subaru responded

DHS, we strive to provide no-pressure, personable, and knowledgeable experiences to all, so it makes us proud to see this feedback for Michael and Dean! Online reviews like this are precious to us, and we will be sure to commend Michael and Dean on their great work. Thank you so much for selecting us to serve you, and congratulations on your new Subaru! We're lucky to have you as part of our family. :) - The Team at Austin Subaru

January 06, 2023

Amazing experience! Clayton and Dean made the process easy with personalized needs and kindness. Exceptional! More

by janaknaggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Lajaunie, Dean Royal
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Jan 12, 2023 -

Austin Subaru responded

Janaknaggs, thank you for giving Clayton and Dean the opportunity to really WOW you during your experience! Our common goal is to constantly exceed every client's expectations, so it makes us proud to see that Clayton and Dean did just that. Thank you so much for selecting us to serve you, and congratulations on your awesome new Subaru! We really hope you are loving it. :) - The Team at Austin Subaru

January 02, 2023

My experience getting my first new car in 22 years was great. Dunn helped me pick out the best options for me, was flexible when I wanted to switch my reservation, and helped me get exactly what I wanted. More

by Hayley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dunn, John Palmieri, Brianna Rosas
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Jan 03, 2023 -

Austin Subaru responded

Hayley, nothing makes us happier than delivering exceptional experiences to our clients! Thank you for taking the time to share your positive feedback with us and the community. We appreciate it so much, and we will be sure to pass your kind sentiments on to Dunn and John. Congratulations on your awesome new Subaru, we are delighted to hear that you are loving it! :) - The Team at Austin Subaru

December 30, 2022

I found my car online, put in a deposit, worked with Jason and Melissa on options and drove away happy a few days later. Very easy, professional and hassle free. Best car buying experience ever. More

by Stephanie Thomas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa, Jason Clark
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Dec 30, 2022 -

Austin Subaru responded

Stephanie, thank you for giving our team the opportunity to exceed your expectations! We thoroughly enjoyed working with you, and we will be sure to pass your words of encouragement on to Jason and Melissa. You're part of our family, so if there is anything you need moving forward, just let us know! Congratulations on your awesome new Subaru! :) - The Team at Austin Subaru

December 21, 2022

These folks were the best people to buy a car from. They showed much desire to make sure I was satisfied with my purchase. I thank Misty and Ed ver much! More

by larry b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hummel, Misty Ezell
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Dec 21, 2022 -

Austin Subaru responded

Larry, we are thankful to have you as part of the Austin Subaru family! Your kind words towards Misty and Eddie are greatly appreciated, and we will make sure they receive praise for their fantastic work. Thanks a million for taking the time to provide this stellar review, and congratulations on your new Subaru! :) - The Team at Austin Subaru

December 17, 2022

Austin Subaru continues to support the purchase process. Clayton LaJaunine really did an outstanding job helping me with a cracked windshield. Clayton sold me my 2022 Vehicle and followed up on helping me More

by Sargeno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney Grady
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Dec 19, 2022 -

Austin Subaru responded

Sargeno1, words cannot describe how much we appreciate your generous feedback! On behalf of the entire team, thank you for your supportive words toward Clayton, Britney, and the rest of the team. We view our clients as family, so makes us proud to see that they provided an exceptional experience even after the sale. Congratulations on your sweet new ride, and happy cruising! :) - The Team at Austin Subaru

Dec 19, 2022 -

Sargeno1 responded

I haven't run into anyone that's not trying to be helpful. This particular dealership Austin Subaru is not like any other dealership experience I have ever had. I should know we have owned over forty cars in my lifetime and had many dealership experiences. Please don't stop what you are doing.

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