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Austin Subaru

Austin, TX

4.8
1,040 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,040 reviews

August 29, 2022

I was given a $1400 quote to replace my keys (! ), this included $800 to switch out the locks. I declined to have the locks switched because the $1400 for new keys seemed absolute insane to me. They More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Martinez
Aug 31, 2022 -

Austin Subaru responded

Dennis, thank you for your review. Our service team is known for providing unmatched client care from start to finish, so seeing this review is saddening. According to our records, our team worked diligently to provide you with the best experience. If there is anything we can do to assist you in the future, please do not hesitate to let us know. Otherwise, we wish you all the best in finding a service facility that better suits your needs. Take care. - The Team at Austin Subaru

August 28, 2022

What a great facility and community of people. Everyone I’ve dealt with has always been kind and competent. The lounge is pleasant and the refreshments are quality and welcome. Thanks y’all! More

by alternick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel?
Aug 29, 2022 -

Austin Subaru responded

Alternick, we're so grateful that you took the time to share this positive feedback with us! We are passionate about delivering exceptional experiences just like this and it is always a joy to serve our awesome clients. Thank you for allowing us to assist you and please let us know if there is anything you need down the road! :) - The Team at Austin Subaru

August 28, 2022

Amazing service. Jacob was super helpful and the entire process was fully transparent. Never felt like I was being up sold or scammed. More

by Hockeywhitey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Mathews
Aug 29, 2022 -

Austin Subaru responded

We appreciate the thoughtful review, Hockeywhitey! Jacob is a true asset to this team and we will be sure to pass your kind sentiments along to him. He will be thrilled to learn about this wonderful feedback! If there is anything you need our assistance with in the future, please do not hesitate to give us a call. Thanks a million! :) - The Team at Austin Subaru

August 28, 2022

Miguel and the entire service team did a great job! My daughter had a low speed accident with a curb and we replaced the front bumper cover. I brother Crosstrek in for routine maintenance and asked More

by Bryan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cameron Tomayo, Danny Sosa, Randy Crist, Scott Hills
Aug 29, 2022 -

Austin Subaru responded

Bryan, it was our pleasure to assist you with your Crosstrek's servicing needs! Thank you for taking the time to leave this kind message for Danny, Miguel, and the rest of our hardworking team. It is always a joy working with awesome people like you and we hope to have the opportunity to assist again in the future! :) - The Team at Austin Subaru

August 27, 2022

Service is always prompt and courteous and it’s good to know that the tech folks are factory trained. More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perez
Aug 29, 2022 -

Austin Subaru responded

Simon, we appreciate your generosity and support! It's great to see that our service team provided a knowledgeable and transparent experience from start to finish and that they left you with a stellar impression. Thank you for choosing us to assist & have a great rest of your day! :) - The Team at Austin Subaru

August 21, 2022

Got seen early and was out sooner than expected. Was a very quick and smooth visit More

by ksharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamoya
Aug 22, 2022 -

Austin Subaru responded

Ksharrison, thank you for taking the time to come on here & leave some encouraging words for our team! It was a joy being able to assist you with your vehicle's servicing needs & we hope you will let us know if there is anything we can be of help with in the future. :) - The Team at Austin Subaru

August 19, 2022

Great service on short notice! Appreciated courtesy and professionalism. Service worked late to get everything taken care of same day. More

by MimiX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parga
Aug 22, 2022 -

Austin Subaru responded

MimiX4, the pleasure was all ours to assist you! Thank you for giving us the opportunity to provide a comprehensive, transparent, and knowledgeable experience. It makes us proud to see that David earned 5-stars from you & we cannot wait to welcome you back again in the future! :) - The Team at Austin Subaru

August 06, 2022

Fast, thorough, lots of communication, impressive amenities in the waiting area. Very pleased with the experience. I highly recommend. More

by Agaston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Aug 11, 2022 -

Austin Subaru responded

Agaston, thank you for the compliments! It makes us so proud to see that Spencer earned a perfect score from you. If there is anything you need assistance with in the future, please do not hesitate to give us a shout! :) - The Team at Austin Subaru

August 05, 2022

Very clean, fast service. Excellent wait area with complimentary coffee bar and snacks. I'm very happy with the work that was done and everyone I interacted with. I'll definit More

by srwheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Moran
Aug 11, 2022 -

Austin Subaru responded

Srwheat, it is always our top priority to deliver impeccable experiences just like this! Thank you for coming on here to show your support and let us know what a top-notch job our team did. We are so lucky to have you as our client and we look forward to the next time we can assist! :) - The Team at Austin Subaru

July 31, 2022

Thank you very much Jacob for your hard work. And thank you for building trust in all Subaru service team members. More

by Yoonji choi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel And Jacob mathew
Aug 11, 2022 -

Austin Subaru responded

Yoonji, the pleasure was all ours! Thanks so much for giving us the opportunity to provide a seamless experience for you. We're very grateful for your support and we hope you will be back to visit us again in the future! :) - The Team at Austin Subaru

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