Austin Subaru

I like the Austin Subaru because they are professional and friendly people and they have very good service and friendly people and they have very good service More

Great customer service from the sales associate and from the people who work in the service department the people who work in the service department More

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with t truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!! More

Travis Alexander did an excellent job making sure that my car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone else that needs their Subaru taken care of. All of the staff I encountered were very friendly and accommodating and I really appreciated the complimentary rides to and from the dealership. More

Ariel at Subaru Austin was great! She was friendly, helpful, and easy to work with! Made the whole process super smooth! She was friendly, helpful, and easy to work with! Made the whole process super smooth! More

Excellent service, excellent staff. Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru. Cheryl K. More

The staff was exceptionally friendly and attentive, focusing on my needs and concerns. Calvin, my salesman exhibited patience and grace while I asked numerous questions repeatedly before making my deci focusing on my needs and concerns. Calvin, my salesman exhibited patience and grace while I asked numerous questions repeatedly before making my decisions, He spent al lot of time helping me going over all the options and nuances of the cars. I was equally impressed by the cafe and waiting area available for their customers. It is a bright and cheerful place with a wide selection of drinks and snacks. This marks my second Subaru purchase in the past four months. I was involved in a horrific accident with my daughter; our vehicle was totaled, but we were able to walk away. Almost everyone involved—the tow truck driver, the estimator who assessed the car as totaled, and several others, including the paramedics —remarked that the only reason we survived was that we were in a Subaru. I highly recommend buying your Subaru from Austin Subaru for their outstanding customer service and to secure the best vehicle to ensure the safety of you and your family. More

The service experience was great. I was kept informed and my questions and concerns were promptly answered. I was kept informed and my questions and concerns were promptly answered. More

I recently had my Subaru serviced at Austin Subaru, and I have to say, the experience was excellent from start to finish. Chris Sutton, my Service Advisor, was outstanding. He kept me updated throughout th have to say, the experience was excellent from start to finish. Chris Sutton, my Service Advisor, was outstanding. He kept me updated throughout the process, offered clear and honest advice, and made sure everything was handled efficiently. It’s rare these days to find someone so professional, attentive, and genuinely customer-focused. This is what great customer service looks like. Thank you, Chris, for a superb job — truly appreciated! — Gabriele Brown More