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Austin Subaru

Austin, TX

4.9
1,034 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,034 reviews

March 07, 2025

Bought two new Subarus from Austin Subaru—worst decision ever. My STI died at 2,000 miles with a parasitic draw they confirmed; my wife’s Outback hit issues at 10,000. They ordered a part, ‘lost’ it for a y More

by Olak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Nguyen
February 25, 2025

A wonderful experience! This dealership has created a great community with the complimentary coffee shop, cafe, kid's area, and dog park. Our salesman, Fuego, was low-pressu More

by jcrisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fuego Suarez
Feb 27, 2025 -

Austin Subaru responded

Jcrisler, you are too kind! Thank you for taking the time to leave this positive feedback for us. We'll be sure to give Fuego and Shelby a shout out for their impeccable work! Congratulations on your new vehicle and happy cruising. :) - The Team at Austin Subaru

February 13, 2025

Dealership is great. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. More

by nbeaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davis
Feb 17, 2025 -

Austin Subaru responded

Thank you for your review! We're glad to hear that Scott provided excellent service and that your repairs were completed to your satisfaction. We appreciate your support and hope to serve you again in the future! :) - The Team at Austin Subaru

January 26, 2025

Purchased a new Forester from Austin Subaru. Every step in the transaction was perfection. Every member of their staff we had dealings with were professional, interested in our needs and so plea More

by Laura Larcom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sierra, Damon Malick
Jan 27, 2025 -

Austin Subaru responded

Laura, thank you for the five-star review! Our team works hard to exceed each guest's expectations, and we're delighted to know you were left with an excellent impression. We appreciate your support and we hope you enjoy every moment with your new vehicle! Happy cruising! :) - The Team at Austin Subaru

More
January 17, 2025

I purchased my car here and I get my car serviced here. They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a More

by Jolenemcbride78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sutton
Jan 24, 2025 -

Austin Subaru responded

Jolene, thank you for your wonderful feedback! We're so glad to hear that our service has made a positive impact on your experience. It's great to know the text updates and video explanations help keep you informed. We appreciate your trust in us and look forward to continuing to serve you! :) - The Team at Austin Subaru

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January 17, 2025

Austin Subaru is by far the best auto experience. Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them c More

by MarkD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez, Joseph Martinez, David Parga, Britney Grady
Jan 24, 2025 -

Austin Subaru responded

Mark, thank you for your kind words and continued trust in our dealership! We're thrilled to hear you've had such a positive experience with both your Outback and our service over the years. We value your loyalty and look forward to serving you for many more miles ahead! :) - The Team at Austin Subaru

January 09, 2025

Austin Subaru is one of the busiest dealerships in the nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as y More

by Kristyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny, Mark Ziehr
Jan 10, 2025 -

Austin Subaru responded

Kristyn, thank you for being a fan of what we do here! Our team works diligently to surpass each guest's expectations, so it makes us proud to see this glowing review. If there is anything you need from us in the future, please do not hesitate to reach out! :) - The Team at Austin Subaru

December 18, 2024

I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to wai More

by surrendersearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel De Jesus
Dec 22, 2024 -

Austin Subaru responded

Thank you for the glowing review! We love having you here just as much, and we'll be sure to relay your kind words to our team. If there is anything you need from us in the future, we're only a phone call away! :) - The Team at Austin Subaru

November 05, 2024

Great personal service from everyone at Austin Subaru. Robert Knox was patient and attentive and never pushy. A very good Sales Helper. This is my first Subaru and the team at sales and finance made a b More

by Lee
Recommend Dealer
Yes
Employees Worked With
Robert Knox
Nov 05, 2024 -

Austin Subaru responded

Lee, thank you for the kind words! We are delighted to know that Robert delivered an experience worth bragging about. Congratulations on your new vehicle and thank you for being part of our family! :) - The Team at Austin Subaru

November 04, 2024

Only place I have been able to trust with my car maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. More

by R. Steven c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sutton
Nov 05, 2024 -

Austin Subaru responded

What a wonderful review you have provided for our team! Thank you for taking the time to let us know how we're doing. Your support means the world to us and we look forward to serving you again next time! :) - The Team at Austin Subaru

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