Austin INFINITI - Service Center

Excellent customer service! Timely and Professional. They care about there customers. They listen and appreciate your visit. You don't feel harassed like most dealerships. I know my sales guy, My finance They care about there customers. They listen and appreciate your visit. You don't feel harassed like most dealerships. I know my sales guy, My finance Rep my Service Rep and Management are pleasant to talk and they know there customers. More

Exceptional Service Service is always great! The staff goes out of their way to give you quality service. We've had warranty work and routine service, always do a top not Service is always great! The staff goes out of their way to give you quality service. We've had warranty work and routine service, always do a top notch job. More

Helpful Service Getting your car serviced is never a fun idea especially when you are getting large service items done. I called in advance and they had a loaner car Getting your car serviced is never a fun idea especially when you are getting large service items done. I called in advance and they had a loaner car available and ready for me. They called me with any issues and then they called me again right when it was ready. I like the communication and responsiveness. Will use them in the future. More

Always outstanding! I've owned first a JX35 for two years and now a QX60 for one year. Service has always been impeccable. Every service person I've dealt with has made m I've owned first a JX35 for two years and now a QX60 for one year. Service has always been impeccable. Every service person I've dealt with has made me felt comfortable. AND, I do recommend buying their Elite Protection plan. At first I hesitated, but I gotta say it was a great decision. The plan has covered two new tires and a lost key. More

Nick is the Best Nick knows the cars. He knows the bigger picture when it comes to the business. He is honest and a pleasure to have work on my car. There is a reason Nick knows the cars. He knows the bigger picture when it comes to the business. He is honest and a pleasure to have work on my car. There is a reason I will drive 5 hours to have him work on my car. More

Austin Infiniti quality service department Austin Infiniti provides high quality service to customers. Your experience starts with the concierge service when you drive up and continues through Austin Infiniti provides high quality service to customers. Your experience starts with the concierge service when you drive up and continues through the check-in process, the servicing of your vehicle by knowledgeable staff, very reasonable costs for service and finally, the car wash prior to your vehicle being returned. If you are waiting for your car while it is being serviced, you will find a well appointed waiting room with comfortable chairs, lots of reading materials, wifi and nibbles. Suffice it to say, you will have a great experience here. Infiniti's rock and Austin Infiniti rocks too!! More

Lady Blue's checkup Since the first time I visited Austin Infiniti they have always been the best team. From the attendant outside to the service consultant I have always Since the first time I visited Austin Infiniti they have always been the best team. From the attendant outside to the service consultant I have always felt like they truly care about my vehicle. The service is always professional and Bobby Davis is always honest with me about my vehicle's needs. Keep up the great job. More

Exceptional Service I have had my Infiniti for 8 years now. Nick has always been my service advisor and I've always had outstanding service. I feel that he has my best I have had my Infiniti for 8 years now. Nick has always been my service advisor and I've always had outstanding service. I feel that he has my best interests at heart and always makes sure any issue with the car is dealt with quickly and efficiently. He is very sensitive to my time. Overall great service! More

Service I am driving my 4th infiniti and Nick has always been my service advisor. I have always received outstanding service as he goes above and beyond to en I am driving my 4th infiniti and Nick has always been my service advisor. I have always received outstanding service as he goes above and beyond to ensure I am satisfied with my q50. More

Great service The service department really is top notch. Dave is wonderful to work with- extremely professional. Would highly recommend-they were very kind to wo The service department really is top notch. Dave is wonderful to work with- extremely professional. Would highly recommend-they were very kind to work around my work schedule. From the moment I stepped out of my car (valets), in the service department (Dave), and even checkout- just great service. Nice people with great attitudes. I really appreciate that level of service- you just don't see it like this anymore. More