Austin INFINITI - Service Center

Always Great I've used other dealers closer to my home. They did not provide the service for which they charged. When I bring my car to Austin, it always runs li I've used other dealers closer to my home. They did not provide the service for which they charged. When I bring my car to Austin, it always runs like it is brand new when I get it back. They provide this service with an excellent demeanor. More

Great Customer Service Bobby was great, saw me right away when my key fob wasn't working...turned out to be a battery issue...he fixed me right up and then gave me an extra Bobby was great, saw me right away when my key fob wasn't working...turned out to be a battery issue...he fixed me right up and then gave me an extra battery for the key fob I had at home!!!!! He was very helpful!! More

Quick and easy Love that I'm able to get a loaner if I schedule an appt even if the procedure takes only a couple hours. Great service again from Bobby he's my fav:) Love that I'm able to get a loaner if I schedule an appt even if the procedure takes only a couple hours. Great service again from Bobby he's my fav:) More

Easy Peasy! Went in for an oil change, and these guys make everything too easy! From quick drop off, to comfortable waiting area, to reasonable wait time, which a Went in for an oil change, and these guys make everything too easy! From quick drop off, to comfortable waiting area, to reasonable wait time, which also included a free car wash, can't beat the service at Austin INFINITI.. Thank you !! More

Warranty and Maintenance Team took care of what they said they would do. No surprises. Catalytic converter was under warranty and I had power steering fluid and brake fluid ch Team took care of what they said they would do. No surprises. Catalytic converter was under warranty and I had power steering fluid and brake fluid changed out. More

Infinity Austin-highly recommend Infinity Austin was great, from the moment I arrived. I was greeted at my car, assisted to my service specialist, loaner car was waiting, I was fully Infinity Austin was great, from the moment I arrived. I was greeted at my car, assisted to my service specialist, loaner car was waiting, I was fully updated throughout the day, car was spotless when I picked it up. Bobby Davis was an excellent service specialist, he answered all my questions and contacted me throughout the day. He went over and beyond to provide the best information so I could make an informed, cost-effective decision. Thank you Infinity Austin. More

Just a different experience I've had many cars, of all makes and models, throughout the years. By far, the Infiniti experience is the most comfortable of them all. I've had many cars, of all makes and models, throughout the years. By far, the Infiniti experience is the most comfortable of them all. More

Always Great Service I had to take in our QX60 for multiple services, including a recall item. Nick is always very pleasant to work with, and never pushy about overselling I had to take in our QX60 for multiple services, including a recall item. Nick is always very pleasant to work with, and never pushy about overselling services. I requested a loaner car and was able to get one easily. Austin Infinity is a stellar dealership and I wouldn't hesitate to recommend them to anyone. More

Great service department I am a single lady without much knowledge regarding automobile upkeep. I have found Austin Infiniti remarkably helpful in keeping my cars on the road I am a single lady without much knowledge regarding automobile upkeep. I have found Austin Infiniti remarkably helpful in keeping my cars on the road and trouble free. Friendly personnel as well. More

great customer service Nick is always helpful and pleasant to work with....only problem I had was with Bobby, which I called mark and spoke about my concern....Darwa Nick is always helpful and pleasant to work with....only problem I had was with Bobby, which I called mark and spoke about my concern....Darwa More