Austin INFINITI

I'm extremely disappointed any auto technician that looked at my vehicle. The service provided was well Under the expectation That I have a awesome infiniti, I would like a full refund for the amount t looked at my vehicle. The service provided was well Under the expectation That I have a awesome infiniti, I would like a full refund for the amount that I paid for the engine diagnostic. More

Had excellent interaction with internet salesperson even though we didn’t end up being able to test drive the car. Very friendly though we didn’t end up being able to test drive the car. Very friendly More

Great experience, Professional staff, clean and hospitable environment. I would recommend my friends and family. hospitable environment. I would recommend my friends and family. More

My experience at Austin Infinity service was a breath of fresh air. I purchased my son’s pre-owned 2015 Q50 from another dealership and it needed some minor repairs. Jon Simmons was direct, honest and did fresh air. I purchased my son’s pre-owned 2015 Q50 from another dealership and it needed some minor repairs. Jon Simmons was direct, honest and did not force an up-sell. I’m beyond pleased with the service performed, the pricing and the service team. Thank you! More

Excellent service, overall interactions, Joe Nichols was great and communicative, and it was a great experience. Thank you!! great and communicative, and it was a great experience. Thank you!! More

I always have a very satisfactory experience at Austin Infiniti. My service technician is professional, helpful, and goes above and beyond. I have had Infiniti"s for years and one of the biggest reasons Infiniti. My service technician is professional, helpful, and goes above and beyond. I have had Infiniti"s for years and one of the biggest reasons is the service I receive from them. More

My wife and I worked with Joe Nichols on a special order vehicle that took several months to fulfill ( we knew the wait time going into the order). Joe was exceptional from the communication during the wait vehicle that took several months to fulfill ( we knew the wait time going into the order). Joe was exceptional from the communication during the wait time all the way through the purchase process. This is our second Infiniti and will not be our last. We’d like to thank Austin Infiniti, and Joe, for their professionalism throughout the process. I will be personally referring Joe to friends and family in the future for their new cars. 5 star service from start to finish!! More

I cannot speak on dealership as I have not needed to buy or lease a vehicle. I have only dealt with service. I am totally satisfied with each service advisor I have dealt with. They are very professional. or lease a vehicle. I have only dealt with service. I am totally satisfied with each service advisor I have dealt with. They are very professional. More

Very polite and clean work. Great waiting area and coffee bar. I was overall very pleased. Thank you Great waiting area and coffee bar. I was overall very pleased. Thank you More

They completed my work early. Kept me abreast of all the work being done and as always have exceptional customer service. Great Job Steven! Kept me abreast of all the work being done and as always have exceptional customer service. Great Job Steven! More