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Austin Ford Chrysler - Service Center

Austin, MN

4.6
114 Reviews
Call Service Center (507) 437-3291

114 Reviews of Austin Ford Chrysler - Service Center

Sort by
November 17, 2023

appointment was on time, guest service was clean and welcoming. Customer service was excellent and very helpful. More

by mike.notermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
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Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 17, 2023

Great customer service. Did the job asked of them. Didn’t fix the problem but when I called they where nice and calm they took care of me after that. They are trying to get More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford.

November 17, 2023

I WILL ALWAYS CHOOSE THIS DEALERSHIP. THE DO THEY BEST WORK AND QUALITY AND HELP YOU OUT HOWEVER THEY CAN. HONEST PEOPLE! :) More

by winters07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford. We appreciate your business and hope to see you again soon!

November 16, 2023

KEPT ME INFORMED OF MY SUV, WENT OVER THE SHEET AFTER THE OIL CHANGE, PLEASANT! More

by DLUKES743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON S. And the gal i paid. Excellent
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Nov 16, 2023 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford.

November 16, 2023

Staff was friendly and knowledgeable. We were very satisfied. Will highly recommend to others we know. More

by jfjulie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. More

by blrasmus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Nov 02, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2023

The whole team at Austin Ford is great. Very fortunate to have them as a local dealer. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

October 30, 2023

Excellent service all around during my visit. I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking ol More

by jmpeterson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2023

Pretty close to the worst service I have ever had there all around besides valet More

by AMANDAADAMS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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October 23, 2023

Helpful people who respond to problems or situations in a positive way. Excellent work on my car More

by jamesurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Austin Ford Chrysler responded

James, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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