Austin Ford Chrysler

Great experience The staff was very professional and helpful from the first visit through the complete process of the sale. I'd go back again without thinking twice. The staff was very professional and helpful from the first visit through the complete process of the sale. I'd go back again without thinking twice. More

New car Everyone was extremely helpful and friendly. This is my first new car. Mr Hasley explained everything to me about driving the car and I felt I underst Everyone was extremely helpful and friendly. This is my first new car. Mr Hasley explained everything to me about driving the car and I felt I understood my car when I left. I also would feel comfortable asking him about any questions that might arise. I don't remember the names of everyone but they all were very helpful and pleasant to do business with. More

We had a great experience! We test drove a couple vehicles, Mike was very accommodating. When we decided on a vehicle we were able to finance right there at a reasonable rate an We test drove a couple vehicles, Mike was very accommodating. When we decided on a vehicle we were able to finance right there at a reasonable rate and Mike spent a good deal of time with us in the vehicle explaining how everything worked as this was our first experience with a vehicle with an information center. More

Good people Everyone was awesome, they did everything they could to make sure I got the best deal possible. Super friendly and helpful. Glad I chose this dealersh Everyone was awesome, they did everything they could to make sure I got the best deal possible. Super friendly and helpful. Glad I chose this dealership. More

Love My Car Great service and genuinely care about their clients. Mike found me my dream car. (Exactly everything I wanted...make, model mileage and color!)) Great service and genuinely care about their clients. Mike found me my dream car. (Exactly everything I wanted...make, model mileage and color!)) Dale went above and beyond with help when I needed it. Very friendly and very prompt on returning calls with any questions. More

Great experience coming here They were very helpful with everything from the time we stepped in the door to the time we left. Everyone was very friendly, and they didn't rush us i They were very helpful with everything from the time we stepped in the door to the time we left. Everyone was very friendly, and they didn't rush us into making a decision. More

Treated very well No hassles, great service. Would recommend to anyone. Traveled almost three hours to find the vehicle and it was worth the drive. Thank you everyon No hassles, great service. Would recommend to anyone. Traveled almost three hours to find the vehicle and it was worth the drive. Thank you everyone More

Great customer service Very friendly people to deal with , found you can get as good or better deal locally than driving to Rochester or the cities, Mike set up our phones f Very friendly people to deal with , found you can get as good or better deal locally than driving to Rochester or the cities, Mike set up our phones for the new car while we did the paper work then got in and explained how everything work in the car, Best car buying experience I've had . will most definatley recommend Mike and Austin ford. More

Good experience Mike was quite helpful and friendly. He was flexible in working with our crazy schedule. Joleen was also a joy to work with. Over all good experien Mike was quite helpful and friendly. He was flexible in working with our crazy schedule. Joleen was also a joy to work with. Over all good experience. More

Tight timeline We called the dealership, set up a test drive for a particular car midmorning. Salesman didn't know much about the car or other colors or features. S We called the dealership, set up a test drive for a particular car midmorning. Salesman didn't know much about the car or other colors or features. Said they would call us when they found the color and features I wanted. Incentives would expire in three days. No call the rest of that day or the next. I called them close to the end of day two, one person was not in for the day, the other said he had left me a message (I had no email, text, or voice message). Maybe I could stop in (20 miles) and talk about what I wanted, (Hmmm, think I already did that.) incentives expire today. 2 days after the incentives expired, the dealership calls me back and wants to know if I would be stopping in to discuss the vehicle I wanted. :( More