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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.6
213 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 213 reviews

October 02, 2023

Pleased with the repairs and the communication. Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience More

by steve.delhanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

September 29, 2023

Very pleased with my service. Everyone was polite and it was quick service. The ladies checking me out was great More

by jriley19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2023

Wonderful experience! All the people have been awesome at communicating thru out our entire experience. More

by tjlabeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Sep 29, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford.

September 24, 2023

Good people to work with. Went out of their way to make sure I was happy with my purchase. Helped me with getting a new muffler (vehicle had its muffler removed) as well as More

by ron.sedlacek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Lerum
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Sep 25, 2023 -

Austin Ford Chrysler responded

Thank you so much, Ron, for choosing Austin Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 20, 2023

Got me in on short notice and got me out with only a short wait! More

by KENTREDLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
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Sep 21, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2023

They are helpful understanding always try to get you in for service when you need it More

by denisemullenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, Denise, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

Took truck in for some warranty work and they did a quick and good job. More

by brooks007us1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

August 25, 2023

Very helpful and courteous they were friendly and were able to get me I. And out quickly More

by tammydavenport39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Aug 26, 2023 -

Austin Ford Chrysler responded

Thank you, Tammy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 11, 2023

Convenient everything went fine got everything done that was asked price of the works is getting a little pricey More

by STEVEN.GRAVES111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Austin Ford Chrysler responded

Steven, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 22, 2023

Troy was very helpful and the whole staff is really friendly. I got a fair trade in value without much trouble. More

by Tuggsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
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Jul 24, 2023 -

Austin Ford Chrysler responded

It's great to hear that Troy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

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