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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.6
213 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 213 reviews

December 06, 2023

SET UP AN APPOINTMENT TO GET TRUCK REPAIRED. SHOWED UP WITH THE TRUCK THEY PROMISED A LOANER. THEY HAD NONE. WENT TO STEVE TO GET RESOLVED. HE FOUND A VEHICLE TO USE. THE WORK WAS AN ISSU More

by d.morem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Austin Ford Chrysler responded

I sincerely apologize that your experience was not up to our standard. Please call me at your earliest convenience so I can help! 507-437-3291 Jonathan Nissly Managing Partner

December 01, 2023

The 2 ladies I dealt with Lindsay & Beth were very and outstanding to deal with. Everyone was enjoyable to deal with. No high pressure. I will be back when I need to replace my F150. I also have recommend More

by llienonad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay & Beth
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Dec 03, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lindsay and Beth met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

November 24, 2023

Had some warranty work to be completed. They offered to pick up the vehicle and return to our home. Timing was good for the appointment and the problem was taken care of. More

by nghanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N?A at this time.
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Nov 26, 2023 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2023

Best Ford dealer in SE Minnesota! I highly recommend them to anyone in the area for new and used cars. I have bought both and had a great experience. Service is excellent also. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Service Dept.
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Nov 19, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford, we look forward to having you as a valued customer for many years to come!

November 17, 2023

appointment was on time, guest service was clean and welcoming. Customer service was excellent and very helpful. More

by mike.notermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
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Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 17, 2023

Great customer service. Did the job asked of them. Didn’t fix the problem but when I called they where nice and calm they took care of me after that. They are trying to get More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford.

November 17, 2023

I WILL ALWAYS CHOOSE THIS DEALERSHIP. THE DO THEY BEST WORK AND QUALITY AND HELP YOU OUT HOWEVER THEY CAN. HONEST PEOPLE! :) More

by winters07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford. We appreciate your business and hope to see you again soon!

November 16, 2023

KEPT ME INFORMED OF MY SUV, WENT OVER THE SHEET AFTER THE OIL CHANGE, PLEASANT! More

by DLUKES743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON S. And the gal i paid. Excellent
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Nov 16, 2023 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford.

November 16, 2023

Staff was friendly and knowledgeable. We were very satisfied. Will highly recommend to others we know. More

by jfjulie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. More

by blrasmus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Nov 02, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

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