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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.6
213 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 213 reviews

December 27, 2023

Lindsay was a delight to work with. My first service appointment was great. Thanks much. More

by anybody404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lindsay met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

December 27, 2023

Was able to get in to service department quick and repairs were done the same day. More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len in service
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Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

December 22, 2023

Very Quick on time friendly service they called back to reconfirm appt It was done quicker than told thats a big plus More

by HOGGGGGWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 22, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

December 21, 2023

Paperwork took a really long time and the cowboy salesman thinks way to highly of himself More

by adamgene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Moline
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin
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Dec 26, 2023 -

Austin Ford Chrysler responded

Adam, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 18, 2023

They got my vehicle in and fixed in a timely manner. In and out in one day More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
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Dec 18, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

December 13, 2023

I like how they always accommodate me with my busy schedule! They do a very good job of checking everything! More

by jimtrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Dec 14, 2023 -

Austin Ford Chrysler responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 12, 2023

I found them very easy to work with in my purchase and in my trade More

by Mike T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Austin Ford Chrysler responded

Mike, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Austin Ford Chrysler are glad to have you as a customer.

December 11, 2023

The service team helping me out (Angie and Todd) were exceptional. The offer to pick me up to after the service was also a huge plus. You have a great team! More

by aaskal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie, Todd
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Dec 11, 2023 -

Austin Ford Chrysler responded

Thank you! Angie, Todd, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

December 08, 2023

First your close to were I live. Second your a ford dealership and know my car. Third I just feel your dealership is a good value. More

by motorcycles2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 10, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 06, 2023

Great experience all around, extremely helpful and worked with my messy credit situation. Highly recommended More

by Finch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

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