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Auffenberg Kia

Shiloh, IL

4.8
472 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 472 reviews

June 06, 2026

Brad was great, as are all of the service center representatives I've dealt with. More

by STEVE.REEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
June 06, 2026

Friendly knowledgeable caring people. Kept me updated on my appointment with an inspection video. Explained everything in detail More

by JULIE.GABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
June 06, 2026

Dealership made deal hassle-free. Received fair trade-in offer on trade-in vehicle. Will recommend dealership to friends and family. More

by NEATO9611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Felt like I wasnt treated well and very rude customer service and will not purchase a car here again More

by KALIYNLUEKER16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendan Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Should be allowed more time too test drive the car. Having a carfax available is great to see. More

by ZEPH4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember working with names. (Leah)
June 03, 2026

The staff is friendly, helpful and fast. I really like my new shiny red ink pen, too. More

by MOMKOZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
May 30, 2026

Easy process. They were great to work with. Would definitely recommend. I'm a repeat customer. More

by LEMONSTIMES6
Recommend Dealer
Yes
Employees Worked With
Yemi
May 30, 2026

Love the customer service and sales rep, Samuel Moore. Answered all my questions, looked into anything that I inquired about, and give us the best deal that he could offer. More

by STEVENKRUGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Moore
May 30, 2026

Easy to schedule appointment. Quick friendly service. Never tries to upsell. Highly recommend! Doug is awesome to work with! More

by MARBLEMAN23293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service
May 30, 2026

Great service and accommodating. Fair price on trade in and new car. Everyone was exceptional. More

by amsreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Young
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