Auffenberg Kia
Shiloh, IL
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Top notch service, top notch staff, and clean and welcoming atmosphere. I would absolutely tell my friends welcoming atmosphere. I would absolutely tell my friends More
Doug K. did a great job of keeping me informed about my sensor repair and explaining the issue. I was really impressed by the video walk through of the issue did a great job of keeping me informed about my sensor repair and explaining the issue. I was really impressed by the video walk through of the issue that he texted to me, which allowed me to see the issue as if I was in the garage with him. Key drop worked well, and my car was ready when promised. The whole process was easier than expected and really glad to have this issue fixed! Thank you! More
I had a great experience buying a new Kia Carnival EX Hybrid. Showed me what I was looking for. No high pressure sales from either Eric or Blake in finance. Great experience, highly recommend. Hybrid. Showed me what I was looking for. No high pressure sales from either Eric or Blake in finance. Great experience, highly recommend. More
Friendly people - Eric was easy to work with and open to my wants. Coming to an agreed price was not as stressful as the other times we have brought from the Auffenberg group. We had a 4:30 appointment for my wants. Coming to an agreed price was not as stressful as the other times we have brought from the Auffenberg group. We had a 4:30 appointment for final paperwork but had to wait 2 1/2 hours before seeing the finance professional but once in, Raye was very thorough and explained everything and walked us through the process effortlessly. I probably bought my first of many cars from the Auffenbergs in the mid 1980s and my father prior to me as well and it is good to see the changes that have been made in the buying process thank you Jim and Genevieve Barnes More
Bradford Gillen and service department gave us friendly, courteous, informative, and in & out service as quickly as possible. We feel we are in good hands with Brad keeping us informed & up to date on our courteous, informative, and in & out service as quickly as possible. We feel we are in good hands with Brad keeping us informed & up to date on our service needs. More

