Auffenberg Kia
Shiloh, IL
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Paige was great in handling coming in and leaving. I thought the technician video of going over check points that they perform was very informative. Well done. Thanks,Jim I thought the technician video of going over check points that they perform was very informative. Well done. Thanks,Jim More
The sales rep (George), was very helpful, friendly. The process of test-driving and deciding on the KIA Sportage was not stressful at all, and the paper signing was easy. George was also very helpful The process of test-driving and deciding on the KIA Sportage was not stressful at all, and the paper signing was easy. George was also very helpful in demonstrating all of the options available on our new vehicle! More
Outstanding dealership, Justin sales, service, mechanics, & everyone you don't see but you know are helping. & everyone you don't see but you know are helping. More
Good quality service knowledgeable technicians fast and reliable service easy appointment and setup for service friendly staff professional customer service reliable service easy appointment and setup for service friendly staff professional customer service More
I am greeted with a warm hello every time I bring my car in for service. I've been taking my cars there to be serviced for so long that they know me by name. I know my car is in wonderful hands when I bring in for service. I've been taking my cars there to be serviced for so long that they know me by name. I know my car is in wonderful hands when I bring it in. More
Scratched the inside of the door. Asked about the low gas mileage on the 2026 hybrid and told us to drive for 15k miles before taking a look. Asked about the low gas mileage on the 2026 hybrid and told us to drive for 15k miles before taking a look. More
It was great. Everything went by quick and easy. My salesperson was knowledgeable and was able to answer all my questions. Everything went by quick and easy. My salesperson was knowledgeable and was able to answer all my questions. More
I was running a little late due to a family issue. Called to let them know and they said we will be able to get it done. When I arrived they treated me with kindness and understanding. Excellent tea Called to let them know and they said we will be able to get it done. When I arrived they treated me with kindness and understanding. Excellent team. Thank you More

