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Auffenberg Kia

Shiloh, IL

4.7
313 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 313 reviews

February 27, 2026

Paige was great in handling coming in and leaving. I thought the technician video of going over check points that they perform was very informative. Well done. Thanks,Jim More

by JRTMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Weinhaus
February 26, 2026

The sales rep (George), was very helpful, friendly. The process of test-driving and deciding on the KIA Sportage was not stressful at all, and the paper signing was easy. George was also very helpful More

by WAYNEJMCCORMICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
February 26, 2026

Outstanding dealership, Justin sales, service, mechanics, & everyone you don't see but you know are helping. More

by VMNGAY
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in sales
February 25, 2026

Good quality service knowledgeable technicians fast and reliable service easy appointment and setup for service friendly staff professional customer service More

by DHAYNES924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2026

I am greeted with a warm hello every time I bring my car in for service. I've been taking my cars there to be serviced for so long that they know me by name. I know my car is in wonderful hands when I bring More

by LITTLE_LORA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk, Brad Gillen, Doug Koch
February 24, 2026

The staff was polite and the service was done in a thorough and timely manner. Tahnks More

by MELMORE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gillen
February 22, 2026

Scratched the inside of the door. Asked about the low gas mileage on the 2026 hybrid and told us to drive for 15k miles before taking a look. More

by JGUNASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Femi
February 20, 2026

It was great. Everything went by quick and easy. My salesperson was knowledgeable and was able to answer all my questions. More

by COOPERTHOMAS717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

I was running a little late due to a family issue. Called to let them know and they said we will be able to get it done. When I arrived they treated me with kindness and understanding. Excellent tea More

by STEVEASH_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

Brad and the team were helpful and kind and the work was done well and explained clearly More

by AMANDUHWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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