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Auffenberg Kia

Shiloh, IL

4.7
257 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 257 reviews

January 09, 2026

Alejandra very courteous and helpful. Had vehicles ready to review and to drive. Could explain the different variences well. More

by STEVESAFFORD67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Puentes
January 06, 2026

Service department was right on time and my vehicle service was finished in a reasonable amount of time. More

by littlevaracalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 06, 2026

Great Service with quick turnaround. Thanks guys. Greater the minute I waked it and out quickly More

by SDKUSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
January 05, 2026

We showed up ready to purchase a new Kia Carnival. We had a set budget and had researched what our current vehicle was worth. After being helped quickly and test driving several options, our decisio More

by melissas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2026

Extremely happy with how well we were received at the store. People not even associated with our purchase were actively making sure we were taken care of. Shout out to Alejandra and Rae! More

by COL4077TH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Puentes and Rae Harmon
January 03, 2026

Good service the wait is not long explain what's going on and if they find something that needs service let you know and cost of additional eork More

by CLEMONSFLORETHIA
Recommend Dealer
Yes
Employees Worked With
Don't know name of person who serviced car
January 02, 2026

Friendly, accurate,& efficient Mechanic fulfills the obligation Service desk is accurate though a little slow More

by RICHARDSON208
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2026

Mark goes above and beyond customer service. I will definitely recommend this dealer to my friends. More

by KBLABURKE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

Fast and friendly service, never try to get you to buy unnecessary items, and is very convenient! More

by HBROSLPN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

I had a damaged tired and showed up without an appointment, they were able to get me in and change my tire and I was able to get going safely. More

by LCARAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Guillen
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