Auffenberg Kia
Shiloh, IL
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We showed up ready to purchase a new Kia Carnival. We had a set budget and had researched what our current vehicle was worth. After being helped quickly and test driving several options, our decisio We had a set budget and had researched what our current vehicle was worth. After being helped quickly and test driving several options, our decision making process was quick and easy. Unfortunately, the negotiation and financing portion took us more than 4 hours start to finish. The overall process was still positive, but the amount of time it took was excessive. More
Extremely happy with how well we were received at the store. People not even associated with our purchase were actively making sure we were taken care of. Shout out to Alejandra and Rae! store. People not even associated with our purchase were actively making sure we were taken care of. Shout out to Alejandra and Rae! More
Good service the wait is not long explain what's going on and if they find something that needs service let you know and cost of additional eork and if they find something that needs service let you know and cost of additional eork More
Friendly, accurate,& efficient Mechanic fulfills the obligation Service desk is accurate though a little slow obligation Service desk is accurate though a little slow More
Mark goes above and beyond customer service. I will definitely recommend this dealer to my friends. I will definitely recommend this dealer to my friends. More
Fast and friendly service, never try to get you to buy unnecessary items, and is very convenient! unnecessary items, and is very convenient! More
I had a damaged tired and showed up without an appointment, they were able to get me in and change my tire and I was able to get going safely. appointment, they were able to get me in and change my tire and I was able to get going safely. More

