Auffenberg Hyundai
O'Fallon, IL
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590 Reviews of Auffenberg Hyundai
Andy is always a pleasure to work with. Very pleasant, truthful and an overall great representative for Auffenberg. He deserves a raise! One opportunity for improvement may be for Auffenberg to increase t truthful and an overall great representative for Auffenberg. He deserves a raise! One opportunity for improvement may be for Auffenberg to increase the model selection of Sonatas. Was looking for an SE, but got a GLE. No big deal though. More
Purchased a new Santa Fe when trading in a hail damaged vehicle. The choice was to either get a good deal on what I had or get it fixed and potentially trade in later. Keith did a great job working with vehicle. The choice was to either get a good deal on what I had or get it fixed and potentially trade in later. Keith did a great job working with me and providing a good deal, making sure it was a painless experience and ensuring that I was taken care of. What I purchased was a demo car which we found a small seperation of the stitching in the leather. Keith followed up right away and made sure that I was taken care of in the Service department. Kudos to the team for not only making sure my purchase went smooth but also the follow-up was taken care of promptly. More
Everyone we worked with was friendly, helpful, and informative. We never felt pressured to buy while being told of the advantages of owning a new Hyundai Sonata. informative. We never felt pressured to buy while being told of the advantages of owning a new Hyundai Sonata. More
Andy Gildehaus was great! There is clearly many reason(s) why I have gone to him 3 times to buy a car! Will definately return to him to buy a fourth in the future! why I have gone to him 3 times to buy a car! Will definately return to him to buy a fourth in the future! More
I have purchased three autos form Auffenberg Hyundai and have been very pleased with each and every purchase. I have mainly worked with Andy on all three and again feel very good about how I was treated. have been very pleased with each and every purchase. I have mainly worked with Andy on all three and again feel very good about how I was treated. I have and will continue to recommend my friends to go see Auffenberg Hyundai. More
It is always a pleasure to work with Tony. This is my fourth Hyundai bought from Tony. His no-pressure tactics and extensive knowlege of the Hyundai product keep me coming back to this dealership. fourth Hyundai bought from Tony. His no-pressure tactics and extensive knowlege of the Hyundai product keep me coming back to this dealership. More
I had a very good experience buying a car from Jeremy! He's exceptionally friendly, knowledgeable about his product, and I honestly felt that he had my best interest in mind. There was no "dirty selling" He's exceptionally friendly, knowledgeable about his product, and I honestly felt that he had my best interest in mind. There was no "dirty selling" and the entire process went quickly and smoothly. I'm very pleased with my purchase and very glad to have gotten to work with Jeremy. I'll gladly recommend potential customers to him. More
When we first visited your dealership, we were looking for a exemption from sales tax from Missouri, that same hour we were looking for a new sonata, Missouri governor vetoed the bill that would give us t for a exemption from sales tax from Missouri, that same hour we were looking for a new sonata, Missouri governor vetoed the bill that would give us the exemption. We were so impressed with the way we re presented with the car, we decided to drive 35 miles to your dealership, rather than go two miles to a dealer by our house here in Missouri. Brandon found us a color that my wife wanted, took six weeks, but he would check in every few weeks to let us know what was going on. Can't expect any better service than that. We now have the 2013 Sonata, and are looking forward to dealing with your service department. Bob and Susan Martin More
We totally enjoyed working with our salesman and appreciated how he was never pressuring us but was always there with the answers to all of our questions. He is the reason we would come back to the appreciated how he was never pressuring us but was always there with the answers to all of our questions. He is the reason we would come back to the dealership to purchase again. More
Purchased a Veloster with 178 miles on it, in October around 7 pm on a weeknight, drove 3 hours, Low balled me on my trade and would not negotiate, received the car with clear coat scratches all over it( around 7 pm on a weeknight, drove 3 hours, Low balled me on my trade and would not negotiate, received the car with clear coat scratches all over it( did not notice until 2 days later because the sun had finally come out). also received the "nitro fill scam" for 50$ Andy tried to reconcile by sending me a check for $50 2 months later but it bounced because my signature was where his signature was supposed to be on the check. Never received another check after back and forth discussion with Brent and Andy, ALSO the front bumper had 11 holes in it from the license plate bracket being installed wrong, they agreed to fix it(after many calls to Hyundai cust service) but would not let me buy a brand new bumper from them and all they would have to have done was paint it. basically worst experience with human beings in my life(after the purchase), they are out for greed, my car had a value of 12,000 on kkb and they only gave me 7,500 for my trade only good thing was they sold the car for msrp it was partially my fault for purchasing but I had driven 3 hours and was frustrated from going to 6-7 dealers before them between there and the northeast another hard lesson learned when dealing with people only out for themselves More