Auffenberg Ford North, Inc. - Service Center

Good experience working to make things right when issue arise. Got my truck fixed and back on the road quick. arise. Got my truck fixed and back on the road quick. More

Service reps are great! Expert in their operations. Online experience has a lot to be desired Expert in their operations. Online experience has a lot to be desired More

Polite professional and friendly. They did a bunch of warranty work and fixed it right away. No pressure to sell extra service. They did a bunch of warranty work and fixed it right away. No pressure to sell extra service. More

Dave Alverez in service always treats me great make sure I have everything I need I will always recommend Auffenberg service I have everything I need I will always recommend Auffenberg service More

I always get excellent service at Auffenberg Ford North. The staff are always friendly and knowledgeable. The staff are always friendly and knowledgeable. More

Overall it was a good experience, and the customer service was very friendly. However. the communication could be better regarding the length of time needed for repairs. Also, I tried calling multiple service was very friendly. However. the communication could be better regarding the length of time needed for repairs. Also, I tried calling multiple times to get an update and it was very hard to get a hold of someone in the service department. There were also some dirt smudges left on the inside of the door. That said, I’ve had much worse experiences with dealerships. More

If you’re a woman and want your car fixed it’ll cost you $11,000 for a $200 part and an hour worth of labor. Call your dad. $11,000 for a $200 part and an hour worth of labor. Call your dad. More

Service, (oil change) was done in a timely manner. Was started right away so didn't have to wait very long at all. Service dept very courteous and helpful, too. Was started right away so didn't have to wait very long at all. Service dept very courteous and helpful, too. More

Professional and very helpful. My go-to location for assistance and for maintaining my vehicle. My go-to location for assistance and for maintaining my vehicle. More

I have always had Great customer service experiences. The staff is always friendly and helpful. The staff is always friendly and helpful. More