Auffenberg Ford North, Inc. - Service Center
O'Fallon, IL
269 Reviews of Auffenberg Ford North, Inc. - Service Center
They have stepped up the service department since the Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, oth Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, other than that, it went good. I did wonder why after rotating my tires, they didn't air them up so they were all the same, I think all four tires had a different amount of air in them, but other than that it's all good. More
Took little longer than desired to get it looked at but the service from the tech was good. the service from the tech was good. More
Took a little longer than usual for oil change, but would rather come here for service than anywhere else. rather come here for service than anywhere else. More
Everything was explained well. Felt no pressure to do anything. Was done before I expected it to be. Good experience. Felt no pressure to do anything. Was done before I expected it to be. Good experience. More
Job well done! We appreciate the service we receive at Auffenberg. We’ll be back for service again. We appreciate the service we receive at Auffenberg. We’ll be back for service again. More
Service advisor was a complete professional who was also very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. More
Staff and service good but work to be done is not always completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. More