Auffenberg Ford North, Inc. - Service Center

You take your vehicle in to have work done on and it’s like they never have parts. You would think they would have brake parts. Now it’s to the point do I take my vehicle back to them to have other work d like they never have parts. You would think they would have brake parts. Now it’s to the point do I take my vehicle back to them to have other work done. I had brakes done and I had to take it back 3 different times cause something was wrong with them. The last time I even asked for a hat for my inconvenience of having to bring it back in and they couldn’t even do that. More

Verry good, Great customer service. Work is always excellent, always fantastic service. The service team is helpful and friendly. Work is always excellent, always fantastic service. The service team is helpful and friendly. More

Always fantastic service. The service team is helpful and friendly when meeting with customers. And the wait times tend to be short. And the vehicles are kept clean after the The service team is helpful and friendly when meeting with customers. And the wait times tend to be short. And the vehicles are kept clean after the service. Outstanding work from everyone! More

Took over 6 hours for a scheduled appointment. Left their floor paper trash in the vehicle and did not set back the oil change reading back to zero. Left their floor paper trash in the vehicle and did not set back the oil change reading back to zero. More

Nice and clean dealership. Staff is always nice and friendly. Service is has always been good and responsive. Staff is always nice and friendly. Service is has always been good and responsive. More

Friendly personable service personnel. Quick service and very competitive pricing . Bring all of our cars here. Never a bad experience Quick service and very competitive pricing . Bring all of our cars here. Never a bad experience More

Mark was device advisor and did a great job keeping posted on recommended service options available as well as providing various options for new tires. posted on recommended service options available as well as providing various options for new tires. More

Great customer service. Work is always excellent, most of the time works go above and beyond to make sure I’m taken care of. Work is always excellent, most of the time works go above and beyond to make sure I’m taken care of. More

Routine 55,000 mile service. Dropped off vehicle expecting not to be called until afternoon and asked for a ride home. While waiting for about 45-50 minutes (as driver was out Dropped off vehicle expecting not to be called until afternoon and asked for a ride home. While waiting for about 45-50 minutes (as driver was out on two separate runs) notified by service agent vehicle would be ready in about twenty minutes. So waited and picked up vehicle as advertised. Agent was up front with costs and recommended services and all I asked to be done was completed in minimum time. Received a video text from the mechanic explaining what he had accomplished with no recommendations needed. Completely satisfied. More

Nice and clean dealership. Staff is always nice and friendly. Service is has always been good and responsive. Staff is always nice and friendly. Service is has always been good and responsive. More