Auffenberg Ford North, Inc. - Service Center
O'Fallon, IL
271 Reviews of Auffenberg Ford North, Inc. - Service Center
My salesman Cody Schultz did a great job. He was bery knowledgeable about the car I purchased and the options. He was bery knowledgeable about the car I purchased and the options. More
Service is okay. My bigger problem is with the dealership and how they shuffle you around for warranty work. My bigger problem is with the dealership and how they shuffle you around for warranty work. More
Adam is the best. Prompt courteous and very helpful. Didn’t hesitate to get us in and taken care of in a timely manner Prompt courteous and very helpful. Didn’t hesitate to get us in and taken care of in a timely manner More
Came in for a new front bumper on my new car then was told that there was a hole in my radiator+leaking coolant and would have to pay 1k+ because of it later. Apparently this imaginary hole and coolant l told that there was a hole in my radiator+leaking coolant and would have to pay 1k+ because of it later. Apparently this imaginary hole and coolant leak can’t be seen by any other local service center. More
If you try calling service for some questions and leave a message on their voice mail, no one will call you back. You are basically forced to book an online appt or phone in an appt just to be able to talk t message on their voice mail, no one will call you back. You are basically forced to book an online appt or phone in an appt just to be able to talk to anyone. More
Always have great service and the service department is always on-time. I like the reminders that are sent for scheduled maintenance. always on-time. I like the reminders that are sent for scheduled maintenance. More
Fast service, friendly staff, and overall excellent experience. The best part is the available offices for customer use as well as free water and coffee! experience. The best part is the available offices for customer use as well as free water and coffee! More
My service experience was great and meet all my expectations. My service advisor did a fantastic job. expectations. My service advisor did a fantastic job. More