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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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June 29, 2023

I trust this dealer to do what they say they're going to do. They're helpful with explaining the specific purpose of each particular service with these newer high tech turbo engines. They stay up with the More

by GPAWOJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Any of the service writers. The last two were John & Dave. Only person listed above is Dustin Baron, probably worked with him too but I'm seldom good remembering names.
June 29, 2023

Service advisors knowledgeable about my vehicle. Let's me know what needs to be done with the price of service. Fast and efficient service! More

by KCOARI2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave
June 29, 2023

This was my last oil change and tire roration. .with auto butler. Paid extra for it and we was glad we did. More

by MTSE1985
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Great service! Will be back again as always. Everything was explained to me and to my satisfaction! More

by SCRABB1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

I’ve had 3 Auto Butler visits and all have been good experiences with great looking results of the appearance of my truck. Thank you! More

by garyfinke
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Best Service Department. Adam updated me on my car. Joe always available for a ride. More

by LOVEABLE.SNOW.KITTY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kirkover & Joe Weier
June 28, 2023

It's the good service that I get that keeps me coming back.. I liked the text messages with the video from the service tech. More

by WMBCLDWLL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Dependable service and usually quick to get in for service and the service advisors are great More

by PROCHE57
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark and John service advisors
June 27, 2023

Refer to the letter of complaint dropped on on 6/21/2023. No current resolution as of today 6/27/2023.. More

by BAJFBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordon
June 25, 2023

Service is okay. My bigger problem is with the dealership and how they shuffle you around for warranty work. More

by GARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
4.0
This rating includes all reviews, with more weight given to recent reviews.
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