Auffenberg Ford North, Inc. - Service Center
O'Fallon, IL
269 Reviews of Auffenberg Ford North, Inc. - Service Center
Prompt counter service. Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All the employees were happy and smiling. I only wish I had a blanket. lol More
We have always had a great experience with your facility. Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Katy More
Customer Service is very friendly, very professional, and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. More
been going to dealership for almost 10 years. service is good and would recommend. very pleased. service is good and would recommend. very pleased. More
Always great service. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. More
Staff personnel was very helpful and kind. No more car wash or vacuum. Nice service. No more car wash or vacuum. Nice service. More
Went in for maintenance that was due for my maintenance package, and they even washed my car without me asking. It was greatly appreciated and the service was fast, and the associates were attentive and a package, and they even washed my car without me asking. It was greatly appreciated and the service was fast, and the associates were attentive and accomodating. More
The Auffenburg service area and the Service Managers are very personable. They do an excellent job of providing quality service to all customers. very personable. They do an excellent job of providing quality service to all customers. More
I trust this dealer to do what they say they're going to do. They're helpful with explaining the specific purpose of each particular service with these newer high tech turbo engines. They stay up with the do. They're helpful with explaining the specific purpose of each particular service with these newer high tech turbo engines. They stay up with the changes in fluid types for the 4wd front/rear & transfer case. It's completely different than what most non factory shops use. More