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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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July 08, 2023

Prompt counter service. Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All More

by SDDECKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

We have always had a great experience with your facility. Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as More

by MANDM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Customer Service is very friendly, very professional, and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. More

by BBAYS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

been going to dealership for almost 10 years. service is good and would recommend. very pleased. More

by MEL2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Always great service. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. More

by JOEL.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Staff personnel was very helpful and kind. No more car wash or vacuum. Nice service. More

by TCAM36925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Went in for maintenance that was due for my maintenance package, and they even washed my car without me asking. It was greatly appreciated and the service was fast, and the associates were attentive and a More

by SHAWNBATSON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

The customer service of this dealership is top of the line always! I appreciate their friendliness, their care, and professionalism. More

by BBAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kirkover
June 30, 2023

The Auffenburg service area and the Service Managers are very personable. They do an excellent job of providing quality service to all customers. More

by LFHOFBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Mcconville, Dave Alvarez, and Joseph Weier are great customer service people!
June 29, 2023

I trust this dealer to do what they say they're going to do. They're helpful with explaining the specific purpose of each particular service with these newer high tech turbo engines. They stay up with the More

by GPAWOJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Any of the service writers. The last two were John & Dave. Only person listed above is Dustin Baron, probably worked with him too but I'm seldom good remembering names.
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