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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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July 27, 2023

Very pleased with the service I received. Was offered coffee and other beverages during my wait. More

by MCMEINARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
July 27, 2023

They were able to work me in the following week and notified me when it was completed More

by BOBFREI1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember their names
July 27, 2023

Great customer service. Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped More

by TIMOTHY.JOHN.ROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

This dealership was professional, helpful, and very courteous. The customer service waiting area was clean and comfortable. More

by HWILLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I am well satisfied I highly Recommend Anybody with a ford To come there and get their car checked out . Mark the service adeiser gave me a lot of good Information On how to take care of my car More

by LAKUNTAVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Timmermann
July 25, 2023

Have emailed Jim Willie who is on the website as the service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there wa More

by SHAWNCHANNELL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Baron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Willie
July 24, 2023

Quick service. Staff very nice and professional. Everything explained and taken care of in a time fashion. Very happy with the video of my car, nice to get a visual More

by PEGGYRAYFORDHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

No, I prefer not to write anything about my experience at this moment in time. More

by DMATZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Nice job on the truck. All service completed appropriately. Good good good good good good More

by BRENTSCHWIERJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Dave in service dept was great to work with and getting my F250 fixed. Thanks More

by GCPD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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