Auffenberg Ford North, Inc. - Service Center
O'Fallon, IL
269 Reviews of Auffenberg Ford North, Inc. - Service Center
Great customer service. Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped me find the best price to include reminding me of my Ford Pass points. More
This dealership was professional, helpful, and very courteous. The customer service waiting area was clean and comfortable. courteous. The customer service waiting area was clean and comfortable. More
I am well satisfied I highly Recommend Anybody with a ford To come there and get their car checked out . Mark the service adeiser gave me a lot of good Information On how to take care of my car ford To come there and get their car checked out . Mark the service adeiser gave me a lot of good Information On how to take care of my car More
Have emailed Jim Willie who is on the website as the service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there wa service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there was several issues. - vehicle miss diagnosed during 1st assessment - billing incorrect - vehicle not completely put back together - no call letting me know vehicle was ready - reach out 4x on Friday 2x through text 2x phone calls with out any reply’s. More
Quick service. Staff very nice and professional. Everything explained and taken care of in a time fashion. Very happy with the video of my car, nice to get a visual Staff very nice and professional. Everything explained and taken care of in a time fashion. Very happy with the video of my car, nice to get a visual of what was done. More
No, I prefer not to write anything about my experience at this moment in time. this moment in time. More
Nice job on the truck. All service completed appropriately. Good good good good good good All service completed appropriately. Good good good good good good More