Auffenberg Ford North, Inc. - Service Center
O'Fallon, IL
269 Reviews of Auffenberg Ford North, Inc. - Service Center
Dustin, the GM, goes above and beyond for his custmers. . While there were a few hiccups along the way to getting our car. We are overall satisfied with new vehicle. Thank you again Dustin & Rafael! Oil . While there were a few hiccups along the way to getting our car. We are overall satisfied with new vehicle. Thank you again Dustin & Rafael! Oil change & repair to the A/C unit was quick. More
I brought my vehicle in for a rear axle seal replacement and some simple maintenance items (oil change, fuel filter, transmision service). I provide a new ford transmission pan gasket due to a small leak th and some simple maintenance items (oil change, fuel filter, transmision service). I provide a new ford transmission pan gasket due to a small leak that I had noticed. Tech completed the transmission service and installed the new gasket. When I went to pick up my truck there was a puddle underneath it and transmission fluid on the cross member. I notified the advisor and he wrote a new work order and kept the truck for another day to have the tech fix the leak. When I went to pick the truck back up I noticed fluid was still on the cross member. Giving them the benefit of the doubt I thought maybe it was just residual. I took the truck over to a car wash to clean the fluid off. I drove the truck home and parked it for the night. I came out the next morning to find transmission still leaking and now I have a huge stain on my driveway. More
It was amazing great customer service. Very helpful and very nice . Ten star service from me Very helpful and very nice . Ten star service from me More
All employees I worked with were very courteous and professional. Left vehicle overnight picked up next day. professional. Left vehicle overnight picked up next day. More
I went in for an oil change and they changed the oil timely and informed of the next services my truck would need. timely and informed of the next services my truck would need. More
Having my oil change is never easier. Get there at seven in the morning have fresh coffee out of there and then home by 8 o’clock. Joe was amazing. He even washed my car for me. Get there at seven in the morning have fresh coffee out of there and then home by 8 o’clock. Joe was amazing. He even washed my car for me. More
Always reliable and professional with exceptional courtesy. Meets and exceeds promises and at a fair price. Wouldn’t consider other service provider options! courtesy. Meets and exceeds promises and at a fair price. Wouldn’t consider other service provider options! More
Great as usual, always good work, when I'm there. Staff is always on hand and helpful Staff is always on hand and helpful More