Auffenberg Ford North, Inc. - Service Center

Excellent service from beginning to end. Making an appointment was simple. When I dropped off my truck for service, the service manager explained the process and what to expect. He, Mark, Making an appointment was simple. When I dropped off my truck for service, the service manager explained the process and what to expect. He, Mark, was courteous and friendly. I love the video they sent to me to announce that my vehicle was ready. The short video explained what they did and briefly summarized my truck’s condition. These folks provide service at the premium level. Thanks to the entire team at Auffenberg. More

Although it took longer than estimated, I was very happy with the service. Thanks to Dave and the rest of the crew. The video review was a nice touch with the service. Thanks to Dave and the rest of the crew. The video review was a nice touch More

The dealership provided great service members were very attentive and helpful always answered my questions attentive and helpful always answered my questions More

I want to give you 5 stars, but you didn't inflate my tires after rotating them. And the thing with my radio losing the station, it's still doing it. tires after rotating them. And the thing with my radio losing the station, it's still doing it. More

You guys are fantastic Hope next time goes just as well Thank you so much Thank you so much More

Thank you for the outstanding help with the F150 truck. Excellent customer service as well. Excellent customer service as well. More

Service was easy to schedule and the vehicle went in on time. Service was completed quickly and the rep kept me informed of the status. time. Service was completed quickly and the rep kept me informed of the status. More

When you make an appointment for a certain time but have wait almost 3 hours to get your oil changed something isn’t right ! You should get in and out within a reasonable time not hours later ! wait almost 3 hours to get your oil changed something isn’t right ! You should get in and out within a reasonable time not hours later ! More

Well done, Well done, Well done, Well done, Well done,Well done,Well done,Well done, done,Well done,Well done,Well done, More

Poor service, expensive service, crappy car, low mileage ford explorer leaking oil. That should be enough words ford explorer leaking oil. That should be enough words More