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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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August 09, 2023

Dave was excellent, and very responsive! Best service representative you gave on hand. I would recommend him to anyone! More

by JAYJJ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

The dealership provided great service members were very attentive and helpful always answered my questions More

by WILLAJG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I want to give you 5 stars, but you didn't inflate my tires after rotating them. And the thing with my radio losing the station, it's still doing it. More

by WILSON.MCCASKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

You guys are fantastic Hope next time goes just as well Thank you so much More

by BADTC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Thank you for the outstanding help with the F150 truck. Excellent customer service as well. More

by MIKE.DOUGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alvarez
August 05, 2023

Service was easy to schedule and the vehicle went in on time. Service was completed quickly and the rep kept me informed of the status. More

by TSQUARE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alvarez
August 04, 2023

When you make an appointment for a certain time but have wait almost 3 hours to get your oil changed something isn’t right ! You should get in and out within a reasonable time not hours later ! More

by BJORDAN0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Well done, Well done, Well done, Well done, Well done,Well done,Well done,Well done, More

by MARY.KRIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Poor service, expensive service, crappy car, low mileage ford explorer leaking oil. That should be enough words More

by STEVENJGRACIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot their names but they were polite.
August 02, 2023

They were very quick and efficient. They explained everything and answered all of my questions. Love them. More

by MRSCEO2217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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