Auffenberg Ford North, Inc. - Service Center

This is a great place to do business with. They were prompt with the car I purchased there, and the service was superb as well. If in the even I ever need to do service with them in the future They were prompt with the car I purchased there, and the service was superb as well. If in the even I ever need to do service with them in the future, I'll most likely always be seeing them. More

Was right on the money. I was notified in plenty of time to come get my truck the same day I was notified in plenty of time to come get my truck the same day More

This dealership always gets straight A's! Their service is above and beyond! Dave Alvarez is so nice & so very professional Their service is above and beyond! Dave Alvarez is so nice & so very professional More

The service was done very quickly and was done properly. Everyone was very friendly and professional. Everyone was very friendly and professional. More

It was terrific sales people were very nice they weren’t pushy or judgmental all around great people pushy or judgmental all around great people More

The service was great. Dave Alvarez was super helpful as he always is. I would recommend Auffenberg Ford North service dept to anyone needing vehicle service. Dave Alvarez was super helpful as he always is. I would recommend Auffenberg Ford North service dept to anyone needing vehicle service. More

Absolutely horrible service once purchase has been made. After you hand the money over for vehicle just forget about help afterwards After you hand the money over for vehicle just forget about help afterwards More

The maintenance service was successfully completed. All required service was performed to keep my truck running like new. I highly recommend Auffenberg Ford for all automotive maintenance needs. All required service was performed to keep my truck running like new. I highly recommend Auffenberg Ford for all automotive maintenance needs. More

I purchased my vehicle in aug of 2023. Driving away with nothing more than 90 day temp tags. The title and purchasing paper work was to be mail during that time. I have spoke With multipl Driving away with nothing more than 90 day temp tags. The title and purchasing paper work was to be mail during that time. I have spoke With multiple different employees regarding the “paperwork” that was supposed to get mailed to me. Here we are nearly a year later and I still have not received the necessary paperwork to register the vehicle, nor a reason as to why it can’t be obtained. A whole year of car payment on a car I’m unable to legally own. More

Ford had my car for 4 months. Mainly because of the advisor I had. It took them a month before they even got to my car and then another month for the parts to come in and another Mainly because of the advisor I had. It took them a month before they even got to my car and then another month for the parts to come in and another month to work on it & then once they did work on it they my advisor called and said my car was ready just for nothing to really have been done that I asked. And to top it all off when my advisor tried to give me my car back he tried to hurry and get me to sign the papers which something told me to check everything out first. I went to to check on my car and it was TRASHED! Everything in my glove departments and middle section was all over my car as if they were looking for something it was terrible and they clearly went through my personal buisness because they would leave stuff like that on top. When I asked for my car to be cleaned and fixed it took another week and all they did was stuff everything back in random places. I would never take my car to Ford again and I would never buy card from ford and or get another Ford brand car. I asked for someone in management to call me through the entire process left voicemails for them for 4 months never got not 1 call back. My advisor was just as terrible he never answered the phone but at the end of everything insisted on me giving him a better review. I wouldn’t dare give anyone in that establishment a decent review after what I went through dealing with them. More