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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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September 08, 2023

Great staff. Mark was very nice to deal with. The dealership was very clean. My truck was in the shop being worked on within 15 minutes or so. More

by FARMHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Timmerman
September 07, 2023

Very nice , personable and I felt like they were listening to me about a sound that I was hearing and wanted to find the cause of the noise. More

by RONDEANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

That's where I go when purchasing a new car. That is all, that is all folks More

by MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Just didn’t like the price of the ACM that needed to be replaced it went out all of a sudden. I thought ford would cover it More

by SOBCZAKJIM761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
August 30, 2023

When the parts finally come in it was awesome. John keep me updated on when they might be in. More

by HITCH799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barkofske
August 30, 2023

great service recommending to my friends and family employs were very helpful friendly and knowledgeable. n More

by glenntonnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Very clean waiting area . Always kept informed about wait time. Friendly employees. Easy to make appointments More

by TLDEFOSSET02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barkofske
August 29, 2023

Service was good. Mark was friendly and helpful.Speedy service and informative. Concerned knowledgeable good attitude. More

by VOSGMOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Prompt service. Thank you for being honest and upfront. We will definitely be back to Auffenberg Ford North. More

by KELLYWAMBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Weier the shuttle driver is the BEST!
August 26, 2023

I wasn't even greeted when I walked in. I felt like I was invisible. They actually made my car worse than the way it arrived. Repair prices are WAY more than other Ford dealers... they revv More

by JTAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Baron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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