Auffenberg Ford North, Inc. - Service Center

I have had to bring my vehicle in 3 times now to have the same issue fixed because they’re not fixing the problem. Then the third time, after picking my car up I got 5 minutes up the road and a piece flew of same issue fixed because they’re not fixing the problem. Then the third time, after picking my car up I got 5 minutes up the road and a piece flew off my car because they did not install it properly! Horrible customer service, and poor communication. Would never recommend this place to anyone!!! More

Professional, thorough, accommodating and friendly. Staff were welcoming. Mark was informative and answered all questions. My experience with FORD was excellent. Thank you.- Chuck Cadell. Staff were welcoming. Mark was informative and answered all questions. My experience with FORD was excellent. Thank you.- Chuck Cadell. More

My service was very good. Everyone was friendly and my window stickers were fixed and look great. Everyone was friendly and my window stickers were fixed and look great. More

Always good. Always helpful even when a problem (rare) may arise. Will always go back. Always helpful even when a problem (rare) may arise. Will always go back. More

Very clean and friendly. They make sure you’re satisfied with the work done ✅ on your vehicle. I would refer them to friends. They make sure you’re satisfied with the work done ✅ on your vehicle. I would refer them to friends. More

they are not professional when it come to certain people everybody not treated the same everybody not treated the same More

Auffenberg maintains our vehicle quite well and so glad we can use them today and continue to use them. we can use them today and continue to use them. More

It was easy to get an appointment and the work was performed quickly and thoroughly. performed quickly and thoroughly. More

Appointment was at 7:30. I arrived at 07:19. Left at 09:00. Why, because nobody came out to get me when it was finished. Then someone messed up the seat settings. I arrived at 07:19. Left at 09:00. Why, because nobody came out to get me when it was finished. Then someone messed up the seat settings. More

The staff is very friendly and helpful. I really appreciated the car wash at the end!! I really appreciated the car wash at the end!! More