
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The work was done to our satisfaction and the service guy was very professional. My only complaint is that I texted on the numbers provided to get an update on when it would be done and never received a repl was very professional. My only complaint is that I texted on the numbers provided to get an update on when it would be done and never received a reply. Later I called the number that was originally texted to me to contact the dealership and got a message saying the mailbox was full. Very frustrating. More
They have stepped up the service department since the Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, oth Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, other than that, it went good. I did wonder why after rotating my tires, they didn't air them up so they were all the same, I think all four tires had a different amount of air in them, but other than that it's all good. More
Took little longer than desired to get it looked at but the service from the tech was good. the service from the tech was good. More
Took a little longer than usual for oil change, but would rather come here for service than anywhere else. rather come here for service than anywhere else. More
Everything was explained well. Felt no pressure to do anything. Was done before I expected it to be. Good experience. Felt no pressure to do anything. Was done before I expected it to be. Good experience. More
Job well done! We appreciate the service we receive at Auffenberg. We’ll be back for service again. We appreciate the service we receive at Auffenberg. We’ll be back for service again. More