
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Shaun was super helpful and very friendly the through the entire sale process. Went out of his way to find me the right car and put up with my ocd. Answered calls and texts even if he happened to be off wo entire sale process. Went out of his way to find me the right car and put up with my ocd. Answered calls and texts even if he happened to be off work. Very helpful with pricing and met my demands. Great experience! More
Jason met us before we even entered the building and introduced himself. He was very friendly and seemed sincere in his desire to help me buy the right car for me. I was interested in the Ford Fiesta, introduced himself. He was very friendly and seemed sincere in his desire to help me buy the right car for me. I was interested in the Ford Fiesta, and Jason showed me the ins and outs of the vehicle, not lacking any detail. He recognized the fact that I was comparing several vehicles, and took me to see (and drive) all of them. Jason spent a lot of time making sure I got the car that I wanted as well as the best deal on the car. I appreciate all of his time and effort, and will be referring him to everyone I know! More
We have been researching to buy a Ford Raptor for about a year, and are ready to buy. We were contacted by George Slaughter internet sales for Auffenberg.He told us he had the truck we were looking for at hi year, and are ready to buy. We were contacted by George Slaughter internet sales for Auffenberg.He told us he had the truck we were looking for at his dealership. He spoke to us on the phone and also e-mailed us a quote (we still have it) of $46,111 if we would come in and purchase the vehicle. This was a good price so we decided to drive the hour and 10 minutes from O'Fallon Missouri to purchase the vehicle. Long story short, when we arrived to purchase the truck, the manager sent a salesman out with a quote on a yellow post-it note with the "sticker price" on it of $50,8xx, (I forget the last few numbers). He told the salesman to tell us that he would not honor the quote from George Slaughter, and that he has been turning down offers from other dealerships for this truck. We wasted time and money to be treated so poorly. We can pay sticker price 5 minutes from our home. This is a very unethical business practice and in my opinion, should be against the law. More
Had a great experience with Larry Breece. He kept in contact with me from the time I hit send on the computer when I picked the vehicle I was interested in. Everyone that I worked with was really friend contact with me from the time I hit send on the computer when I picked the vehicle I was interested in. Everyone that I worked with was really friendly and the guy that did the finance part was really helpful in finding us the best deal when it came to payments. The trip took a little longer than anticipated, but i love my new vehicle, so its well worth it! thanks Auffenberg Ford!! My family will now fit comfortably in the new ride with style! More
Initially had some problems with my financing agreement but the dealership stayed in contact with me once they were made aware of the problem and made sure that they resolved the issues I had. Overall I'm but the dealership stayed in contact with me once they were made aware of the problem and made sure that they resolved the issues I had. Overall I'm happy with the purcase of my new Ford Focus. More
Our whole experience was fantastic. A family member recommended this dealership and we couldn't have been more satisfied with the results. Everyone treated us very well. It was nice to shop for an auto recommended this dealership and we couldn't have been more satisfied with the results. Everyone treated us very well. It was nice to shop for an automobile and not feel pressured. I would recommend this dealership to anyone. More
I knew what I wanted and they didn't try to upsell. It was the most painless car buying experience I have ever had. The salesman, Andy Gildehause, was a particular pleasure to work with. They spent ti was the most painless car buying experience I have ever had. The salesman, Andy Gildehause, was a particular pleasure to work with. They spent time showing me how to use features of the car after I had made the purchase and continue to be pleasantly responsive to any inquiries I have. More
This is the second car that we have bought from Paul Struma. We were thrilled to see him at Auffenberg when we stopped in last month to research cars. We looked at Mazdas, Toyotas, Chevys and Fords. We Struma. We were thrilled to see him at Auffenberg when we stopped in last month to research cars. We looked at Mazdas, Toyotas, Chevys and Fords. We returned and purchased a new Ford from Paul. He was friendly, knowledgeable, and thorough. We would recommend Paul and Auffenberg to anyone interested in purchasing a vehicle. More
Jason was outstanding!!! He was straightforward and honest. He did everything in his power to get me in a new car while still being honest. I can't remember his name but the guy who I signed my contrac honest. He did everything in his power to get me in a new car while still being honest. I can't remember his name but the guy who I signed my contract with was so nice and he worked with me and I an very grateful for them. Thank you guys!! More
Our salesperson was Bobby Mitchell. We really liked how Our salesperson was Bobby Mitchell. We really liked how he went over the operation of the vehicle with us in detail. The Fusion has some great featur Our salesperson was Bobby Mitchell. We really liked how he went over the operation of the vehicle with us in detail. The Fusion has some great features and it meant a lot to us that Bobby took the time and patience to help us understand them. Also we will probably use your service dept. as long as the price is reasonable and we're treated like we were with Bobby and the finance dept. (it was late and we were treated nicely). Thanks for making the purchasing of our car a joy. Gerry and Cheryl Frederick More