Auffenberg Ford North, Inc.

Great deal for starters Robert took such good care of us we are older my wife and I and he was very patient with us we own our own company and we know what it's for starters Robert took such good care of us we are older my wife and I and he was very patient with us we own our own company and we know what it's like to treat customers with respect . The price the amount of time the overall sales experience was great thanks again Auffenberg Ford we will do business in the future. More

Best Car Purchase Experience Ever....AWESOME!!!!! The last time I purchased a car was in 2008 so I was a little hesitant. Paul Frayer made the purchase of my new 2015 Ford Explorer very easy. He is so The last time I purchased a car was in 2008 so I was a little hesitant. Paul Frayer made the purchase of my new 2015 Ford Explorer very easy. He is so knowledgeable and very helpful. He is such a gentleman and never rushes you into making any decisions. He took the time to walk me through each step of the purchase process and never once loss his patience with me even when I decided to change car colors. Paul never once showed any sign of growing weary with me. Paul was very thorough in explaining the features of the car when I picked it up. He spent about 2 hours going through every detail of the car, every feature, and even took the time to set me up on the internet and to link my phone. When I am ready to purchase my next new car, Paul Frayer will be the first person I contact. It was such a pleasure doing business with Paul. I would definitely refer him to anyone I know. More

great customer service. Very helpful. We had a positive experience. Paul was very helpful and went the extra mile for us. This is the second car I have bought here. We had a positive experience. Paul was very helpful and went the extra mile for us. This is the second car I have bought here. More

Read this When looking for a used vehicle, I stopped in aufferburg Ford north. I consider myself a tight wad with money. The experience I had at a.f.n. was by f When looking for a used vehicle, I stopped in aufferburg Ford north. I consider myself a tight wad with money. The experience I had at a.f.n. was by far the best I have ever had while buying a car. My salesman, Ben Toon, did a great job pointing me in the right direction after talking to me about what I was looking for. He took the time to test drive 4 cars with me and it was a busy day. The car I settled on was priced right and there was no haggling. He got the price to where I needed it and that was that. First class all the way. I will be recommending a.f.n. and Ben Toon to my friends and family. Thank you for making this experience great. More

I will only buy my cars from Auffenberg! I had an outstanding experience at Auffenberg Ford. My salesman Ben Toon was extremely knowledgeable about the vehicle I was purchasing. My expectat I had an outstanding experience at Auffenberg Ford. My salesman Ben Toon was extremely knowledgeable about the vehicle I was purchasing. My expectations were exceeded from the moment I walked into the dealership. I can't thank him enough for making my car buying experience a breeze. Thank you again Ben for such great service. I give Ben Toon 5 stars and recommend him to anyone who is in the market to purchase a vehicle. More

Great experience my experience there was phenomenal robert went above and beyond to help us in our situation.They did a great job and were very patient with us I will my experience there was phenomenal robert went above and beyond to help us in our situation.They did a great job and were very patient with us I will definitely recommend more of my friends to the dealership More

It's the little things that count. Everyone my wife and I encountered were helpful and friendly. Our salesman's customer service was second to none! Paper work was signed, but as Dustin Everyone my wife and I encountered were helpful and friendly. Our salesman's customer service was second to none! Paper work was signed, but as Dustin showed us out to our new car he noticed the vehicle was not detailed to his liking. He went to the back, brought up a detail guy and showed him each spot that he missed. Things I didn't even notice at first glance. Small things like that really do go a long way. More

Awesome Staff, Awesome Car! I went out on a Saturday afternoon with intention of only kicking tires and seeing what the new 2014 2015 SUV line up looked like since my wife and I I went out on a Saturday afternoon with intention of only kicking tires and seeing what the new 2014 2015 SUV line up looked like since my wife and I have a new edition to our family on the way. I was met the utmost professionalism and the most courteous staff I have ever encountered at a dealership! I was never rushed, pushed, or argued with. I was handled with utmost respect and my concerned were listened to. Our salesman, Matt Cobb, was extremely knowledgeable in his field and was able to steer us in the right direction for what our requirements were. Needless to say, we purchased that day after being met more than halfway by the entire staff at Auffenberg Ford. I would highly recommend this dealership to anyone wanting to purchase hassle free and get a very fair and reasonable deal. More

Made a deal-then told me they sold it to someone else. I made a deal with the salesperson on a $50k pickup truck. We agreed to a price and I told him I would be in right after a lunch appointment I had th I made a deal with the salesperson on a $50k pickup truck. We agreed to a price and I told him I would be in right after a lunch appointment I had that day. I took off work early and drove 20 miles in opposite direction of dealership to get my trade-in at my house. I called the sales guy as I was leaving my house and he replies...."uhhhh...I was getting ready to call you...something kinda came up. We sold the truck to someone else". I asked him if he planned on calling me before I drove the 60 miles to get there. The whole experience wiht this dealership was dicey at best. I should have been clued in with their extremely slow response times. I told him that both his and his dealership's word was worthless. He agreed to sell me a car, I agreed to buy it and was on my way to do so. No respect for my time and effort whatsoever. As it turns out I bought the same truck from Joe Machens Ford out of Columbia, MO and they delivered it to my driveway a day later. They were much better to deal with and will certainly be getting my future business. It is situations like this that gives the car buying experience a bad rap. There was no BS with Machens Ford. More

HAPPY CUSTOMER My son and daughter have both purchased a car from Brad Reno and his great sales team with in the last 6 months, last week I purchased a 2012 Dodge Jo My son and daughter have both purchased a car from Brad Reno and his great sales team with in the last 6 months, last week I purchased a 2012 Dodge Journey with only 11,000 miles awesome deal and treated so good from Brad Reno and Ryan Ward. Answered all our questions, made the sale quickly and with no hassles. I am very satisfied with my purchase as both of my children are. My family and myself will be life long customers of Brad Reno! He and his team is very professional and caring for your needs, wants and most important your pocket book. I would high urge you to contact Brad Reno or Ryan Ward if your looking to purchase a new vehicle. Thanks for such great service. Look forward to doing business again at Auffenburg More