Auffenberg Ford North, Inc.

They were able to work me in the following week and notified me when it was completed notified me when it was completed More

Great customer service. Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped Our Service representative was very helpful. The intake was fast and he had my mustang into service quickly. Then when everything was done he helped me find the best price to include reminding me of my Ford Pass points. More

This dealership was professional, helpful, and very courteous. The customer service waiting area was clean and comfortable. courteous. The customer service waiting area was clean and comfortable. More

Have emailed Jim Willie who is on the website as the service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there wa service manager and Dustin Baron who is on the website as the General Manager and have not gotten a response back from either. Unfortunately there was several issues. - vehicle miss diagnosed during 1st assessment - billing incorrect - vehicle not completely put back together - no call letting me know vehicle was ready - reach out 4x on Friday 2x through text 2x phone calls with out any reply’s. More

I am well satisfied I highly Recommend Anybody with a ford To come there and get their car checked out . Mark the service adeiser gave me a lot of good Information On how to take care of my car ford To come there and get their car checked out . Mark the service adeiser gave me a lot of good Information On how to take care of my car More

Quick service. Staff very nice and professional. Everything explained and taken care of in a time fashion. Very happy with the video of my car, nice to get a visual Staff very nice and professional. Everything explained and taken care of in a time fashion. Very happy with the video of my car, nice to get a visual of what was done. More

I ordered and purchased a Ford F-150 Platinum in June 2023. From the initial visit, test drive, ordering, purchase and follow up items, my Sales Consultant, Andrew Wankowski was incredibly professional 2023. From the initial visit, test drive, ordering, purchase and follow up items, my Sales Consultant, Andrew Wankowski was incredibly professional and helpful. The Sales supervisor was apparently new to the dealership and the finalization of the purchase and paperwork were more lengthy than they should have been. Additionally, there was some confusion of what Cash Back rebates I qualified for. In the end, Dustin worked with Ford to ensure I received an additional Cash Back offer, and I am pending arrival of that check. Andrew Wankowski is a 5-star Sales Consultant and I recommend him to any other customers working with Auffenberg Ford North. He was understanding and followed through where others were slower to take appropriate action. Andrew's rating is 5-star, the remainder of the team was 4-star at best. More

No, I prefer not to write anything about my experience at this moment in time. this moment in time. More

Nice job on the truck. All service completed appropriately. Good good good good good good All service completed appropriately. Good good good good good good More

Dave in service dept was great to work with and getting my F250 fixed. Thanks my F250 fixed. Thanks More