
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Each time my wife goes to an Auffenberg location she has issues. Mishandled account or no information on status. issues. Mishandled account or no information on status. More
Everyone was very professional and polite. Did not have a long wait which was very nice. Did not have a long wait which was very nice. More
Dave as always is wonderful and always helpful. The service department is very courteous and informative. Thank you. The service department is very courteous and informative. Thank you. More
Excellent service from beginning to end. Making an appointment was simple. When I dropped off my truck for service, the service manager explained the process and what to expect. He, Mark, Making an appointment was simple. When I dropped off my truck for service, the service manager explained the process and what to expect. He, Mark, was courteous and friendly. I love the video they sent to me to announce that my vehicle was ready. The short video explained what they did and briefly summarized my truck’s condition. These folks provide service at the premium level. Thanks to the entire team at Auffenberg. More
Although it took longer than estimated, I was very happy with the service. Thanks to Dave and the rest of the crew. The video review was a nice touch with the service. Thanks to Dave and the rest of the crew. The video review was a nice touch More
Dave was excellent, and very responsive! Best service representative you gave on hand. I would recommend him to anyone! Best service representative you gave on hand. I would recommend him to anyone! More
I am so pleased with the service I recently received at your dealership. John and Mark were awesome! Great attention to my situation and they really helped me out to resolve a serious situation. Thank you your dealership. John and Mark were awesome! Great attention to my situation and they really helped me out to resolve a serious situation. Thank you and I am so happy I have you guys to rely upon. Alan Z More
My appointment started on time, no additional waiting! Dave Alvarez and Joe Weier greeted me. They answered all my maintenance questions about my car. They were very polite, professional, and friendly. Dave Alvarez and Joe Weier greeted me. They answered all my maintenance questions about my car. They were very polite, professional, and friendly. They made me feel like a valued customer! The waiting area was very comfortable and accommodating. My maintenance work was done on time and I am 100% happy with the service! More
Every time I have had service done at this dealership, I have been treated well by the folks there. My questions were always answered to my satisfaction. Their waiting room is clean and comfortable and they have been treated well by the folks there. My questions were always answered to my satisfaction. Their waiting room is clean and comfortable and they make good coffee. I do wish the techs wouldn't adjust the climate controls. More
The dealership provided great service members were very attentive and helpful always answered my questions attentive and helpful always answered my questions More