Auffenberg Ford North, Inc.

Outstanding as usual . Great service from you and the team. It was great pleasure working with you. Great service from you and the team. It was great pleasure working with you. More

Great service, great people. No issues with anyone or anything. Always friendly and get you in and out. No issues with anyone or anything. Always friendly and get you in and out. More

The service department was very courteous and professional. The work they did on my vehicle was neat. professional. The work they did on my vehicle was neat. More

I enjoy coming in to get my truck serviced as everyone in the service department is very personable and professional. David Alvarez answered all of my questions and offered his advise explaining the work tha the service department is very personable and professional. David Alvarez answered all of my questions and offered his advise explaining the work that was needed. It is refreshing to go to a dealership knowing that your needs will be dealt with in a professional manner. More

Location access to highway clean facility great communication with work being done pricing fair compared to other shops communication with work being done pricing fair compared to other shops More

Had two leaks one from A/C drain tube and one from Moon Roof drain tubes. Caused water to drain into cabin front passenger floor area. Dealership contracts out from St. Louis area to come over to deal with Roof drain tubes. Caused water to drain into cabin front passenger floor area. Dealership contracts out from St. Louis area to come over to deal with leak issues. Agent was johnnie on the spot to explain this and get person over to do the work on same day. Won't be able to evaluate the workman ship until I drive vehicle for a while and/or it rains But seems the leak was cleaned up well enough to include mold on carpet pad. Was surprised/disappointed my Ford extended warranty did not cover at least the repair of the drain tubes. This is a failure of a part that I had no control over. But overall work and handling of the problem was great. Rated a four star only because of the waranty issue. Otherwise would have been a five. I will continue to have my vehicle serviced here. More

Poor communication with the service department. My service advisor was rude and didn’t really seem to care My service advisor was rude and didn’t really seem to care More

Great staff. Mark was very nice to deal with. The dealership was very clean. My truck was in the shop being worked on within 15 minutes or so. Mark was very nice to deal with. The dealership was very clean. My truck was in the shop being worked on within 15 minutes or so. More

Very nice , personable and I felt like they were listening to me about a sound that I was hearing and wanted to find the cause of the noise. listening to me about a sound that I was hearing and wanted to find the cause of the noise. More

Just didn’t like the price of the ACM that needed to be replaced it went out all of a sudden. I thought ford would cover it replaced it went out all of a sudden. I thought ford would cover it More