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Auffenberg Ford North, Inc.
O'Fallon, IL
521 Reviews
Auffenberg Ford North is a Blue Oval Certified, Award Winning New and Used Ford Dealership located in O'Fallon, IL. We stock all of the top Ford models including, but not limited to, the best selling F-150, the all new Taurus, and America's favorite sports car the Ford Mustang!
We also feature full service and parts departments that can take care of any of your car hassles in an efficient and value driven approach.
Our main goal is to provide you with the best vehicle and create an experience through sales and service that will keep you and your car happy for years to come!
So stop by and see us at Auffenberg Ford North in O'Fallon, IL just off of Hwy 50 and I-64.
Auffenberg Ford: Short Drive to Great Value
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 521 reviews
Verified Customer
September 29, 2023
Overall it was a good experience, and the customer service was very friendly. However. the communication could be better regarding the length of time needed for repairs. Also, I tried calling multiple service was very friendly. However. the communication could be better regarding the length of time needed for repairs. Also, I tried calling multiple times to get an update and it was very hard to get a hold of someone in the service department. There were also some dirt smudges left on the inside of the door. That said, I’ve had much worse experiences with dealerships. More
by MKOBA23
Employees Worked With
Dave
September 29, 2023
I always get excellent service at Auffenberg Ford North. The staff are always friendly and knowledgeable. The staff are always friendly and knowledgeable. More
by THE.MOSBYS87
Employees Worked With
September 28, 2023
Service, (oil change) was done in a timely manner. Was started right away so didn't have to wait very long at all. Service dept very courteous and helpful, too. Was started right away so didn't have to wait very long at all. Service dept very courteous and helpful, too. More
by JANETPARTIN410
Employees Worked With
September 27, 2023
Professional and very helpful. My go-to location for assistance and for maintaining my vehicle. My go-to location for assistance and for maintaining my vehicle. More
by destinyawaits0015
Employees Worked With
September 25, 2023
I have had to bring my vehicle in 3 times now to have the same issue fixed because they’re not fixing the problem. Then the third time, after picking my car up I got 5 minutes up the road and a piece flew of same issue fixed because they’re not fixing the problem. Then the third time, after picking my car up I got 5 minutes up the road and a piece flew off my car because they did not install it properly! Horrible customer service, and poor communication. Would never recommend this place to anyone!!! More
by Brandie
Employees Worked With
September 24, 2023
Professional, thorough, accommodating and friendly. Staff were welcoming. Mark was informative and answered all questions. My experience with FORD was excellent. Thank you.- Chuck Cadell. Staff were welcoming. Mark was informative and answered all questions. My experience with FORD was excellent. Thank you.- Chuck Cadell. More
by CHUCKCADELL
Employees Worked With
All auto repair staff
