Auffenberg Ford North, Inc.

Ali Sharp was awesome to work with, I called as soon as I saw the car I wanted was on order, she kept me informed on when it arrived and helped me through the entire process. John the sales manager helped wi saw the car I wanted was on order, she kept me informed on when it arrived and helped me through the entire process. John the sales manager helped with an extended warranty plan and Linsey in Accounting helped manage the final details electronically, so I did not have to make another trip. Thank you all. More

Randal Erik and Andrew F were awesome to work with! ! Will be using their service department as well!! ! Will be using their service department as well!! More

Very easy to work with as I started with Kia and worked to the Ford I eventually purchased. Brandy helped us through sales and multiple visits to get the car I wanted. Happy the Ford team was able to pri to the Ford I eventually purchased. Brandy helped us through sales and multiple visits to get the car I wanted. Happy the Ford team was able to price match competitors as well. The finance team pushes pretty hard for their services, financing, and extras which was the only part I wish was less pushy More

We worked with a great salesperson that helped us during the whole process. Made a stressful experience into an enjoyable one. the whole process. Made a stressful experience into an enjoyable one. More

Everyone was very professional and helpful. Barrett was great to work with and answered all my questions. We would definitely recommend to anyone. Barrett was great to work with and answered all my questions. We would definitely recommend to anyone. More

Everyone at the dealership was very professional and I would recommend them to anyone I also will buy my next vehicle from them would recommend them to anyone I also will buy my next vehicle from them More

Excellent price, prof sales staff, we love the explorer, we would definitely recommend this dealership to our family and friends we would definitely recommend this dealership to our family and friends More

Sales person and sales manager were very professional and generous in making my deal happen. I will not hesitate to rec this dealership to my family and friends if I’m asked. Thank you generous in making my deal happen. I will not hesitate to rec this dealership to my family and friends if I’m asked. Thank you More

Darryl Brown is a great salesman to work with. Darryl & Ali Tharp were both very patient & helpful with helping an old person navigate the tech side of my new vehicle! Darryl & Ali Tharp were both very patient & helpful with helping an old person navigate the tech side of my new vehicle! More

BUYER BEWARE We bought a vehicle the second week of June this year. We knew exactly what we wanted, and when the car popped up online we went to Auffenberg to test drive and buy the car. When we wen June this year. We knew exactly what we wanted, and when the car popped up online we went to Auffenberg to test drive and buy the car. When we went into the finance office, they tried to give us a loan with an outrageous interest rate. We pulled up a pre-qualification quote from earlier that day, and were given some resistance until we mentioned financing through Capital One instead of them. All of sudden, we were magically qualified for a rate 2.5 points less than what they tried to get us to sign. I don't know any other word for this but PREDATORY LENDING. The extra interest charged on the loan could be equal to a few trips at the grocery store or more. The hassle didn't stop there. After purchasing the car, the title documents didn't arrive until a full 31 days after purchasing the vehicle, which meant an extra late fee when transferring the documents at the DMV. Furthermore, the wrong sale date was listed on the title documents, which increased the fee an additional 50%. When I asked them to correct the date, they refused. DO NOT BUY A CAR FROM AUFFENBERG. More