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Auffenberg Ford Belleville

Belleville, IL

4.3
182 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 182 reviews

September 18, 2022

The experience was great. Gerome called and advised me of a truck meeting my needs. I met him within the hour. Bought the truck the same day. Drove it home that night. I am More

by McKenzieBN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerome, Schley Martin
August 20, 2022

Very pleasant experience dealing with service agents Joe and Travis. Provided additional service I may need in the future. More

by achris82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
August 11, 2022

Always kind and patient never hurry you really care about you coming back Terry's the best! More

by Waldronreda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schley Martin
August 09, 2022

Awesome buying experience. Kyle our salesman was great, he did everything possible for us to make our experience at auffenberg great. Mike the sales manager was just as great. More

by Chuck467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Kyle , Schley Martin
August 06, 2022

Jason Hall, Dustin Barron General manager went above and beyond to satisfy me with an issue . They are truly there to help you find the car you want and satisfy your need. Visit them downtown Belleville as More

by diamondlil0903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hall, Schley Martin
August 06, 2022

The overall sales experience was good, I was taken to see the car before it was actually available on the lot or website and Mike was a good sales associate. The thing that got me though is that I was told i More

by Sdima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike wheeler
August 04, 2022

The tire warning light came on so i went to the dealership to see of they could help, one gentleman from service helped me, he managed to fix my problem right then and there. I'm very pleased it wa More

by JohnK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
August 02, 2022

I thought the service was good . But they should have coffee made in the waiting room . More

by gsaric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schley Martin
Aug 02, 2022 -

gsaric responded

It was a good experience.

August 02, 2022

They have fast and friendly service agents. The service was amazing and I will definitely be back. More

by KevinBachesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
July 19, 2022

Pleasant experience in ordering new Ford Titanium. Process was easy with help of Luis. On pickup Luis took the time to explain new features and offer support in case I needed another “lesson”. I would More

by cegardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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