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Auffenberg Ford Belleville

Belleville, IL

4.1
195 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 195 reviews

August 03, 2023

Auffenburg Ford is a highly professional and customer friendly dealership. From the moment we walked in the door until we drove away we felt like a part of their family. I have purchased every vehicle I More

by 48fordf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Schley Martin
August 02, 2023

Always very friendly and helpful. Travis helped me with fixing the driver's seat to fit my specifications. Professional. More

by billkaths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Danielle
July 31, 2023

Alexus in sales is outstanding. Smart, thoughtful, and attentive, she greatly reduced the cognitive dissonance usually associated with buying a vehicle. Travis in service is terrif More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexus Miller
July 28, 2023

All of the several employees with whom I dealt were excellent, from sales to finance. I would recommend them. More

by mary.dorsey0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
Jul 28, 2023 -

mary.dorsey0206 responded

Excellent service all around, thank you for your service

July 19, 2023

I have nothing but good things to say about Auffenberg Ford. I bought my last 2 cars there and they serviced both. Always friendly and professional and Joe Miller really went out of his way yesterday to h More

by carrie1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
July 14, 2023

Fast friendly and professional take care of you like family. Wouldn’t go anywhere else More

by shirleyabain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
July 10, 2023

All of the several employees with whom I dealt were excellent, from sales to finance. The facilities are a bit dated, and it took too long to complete the transaction. I had a post-closing issue (the More

by sbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome and others
July 06, 2023

The attendant was very cordial and helpful. The service was very timely. I would recommend them. More

by Cxglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
June 07, 2023

Travis Johnson is the absolute BEST service advisor at Belleville Auffenberg. Great customer service skills and super sweet!!! Always explains the work that was performed on my vehicle. More

by dmerrill0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
May 24, 2023

Scam. Don't buy a warranty because they won't honor it. Maybe the other brother sells better cars, but Mike's places are horrible!!! & they try to scam wom More

by AuffenbergIsAScam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Miller, Travis, Tim Clark
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