Auffenberg Ford Belleville
Belleville, IL
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I have nothing but good things to say about Auffenberg Ford. I bought my last 2 cars there and they serviced both. Always friendly and professional and Joe Miller really went out of his way yesterday to h Ford. I bought my last 2 cars there and they serviced both. Always friendly and professional and Joe Miller really went out of his way yesterday to help me out with a tire issue I’m having. More
All of the several employees with whom I dealt were excellent, from sales to finance. The facilities are a bit dated, and it took too long to complete the transaction. I had a post-closing issue (the excellent, from sales to finance. The facilities are a bit dated, and it took too long to complete the transaction. I had a post-closing issue (the dealer did not provide the code for the lock) that has not been resolved. More
Travis Johnson is the absolute BEST service advisor at Belleville Auffenberg. Great customer service skills and super sweet!!! Always explains the work that was performed on my vehicle. Belleville Auffenberg. Great customer service skills and super sweet!!! Always explains the work that was performed on my vehicle. More
Scam. Don't buy a warranty because they won't honor it. Maybe the other brother sells better cars, but Mike's places are horrible!!! & they try to scam wom Don't buy a warranty because they won't honor it. Maybe the other brother sells better cars, but Mike's places are horrible!!! & they try to scam women. More
After the sale communication/service isn’t good. Salesperson left right before the time I was to pick up my vehicle. I asked for her to call me, she didn’t. Not sure when she emailed me she was bein Salesperson left right before the time I was to pick up my vehicle. I asked for her to call me, she didn’t. Not sure when she emailed me she was being honest about things. Hid the fact that one key fob was broken. Found out when I picked uo vehicle and of course she was gone. More